Technical Operations Analyst with Python

Job Summary

Next Step Systems is seeking a Technical Operations Analyst with strong Python proficiency to manage and maintain critical trading systems. This 100% remote role involves developing automation tools, troubleshooting complex network and system issues, and collaborating with development teams to enhance operational stability across global futures, equities, commodities, options, fixed income, and cryptocurrency marketplaces. The company emphasizes teamwork, continuous integration, and test-driven development.

Technical Operations Analyst Responsibilities

• Oversee the operation and maintenance of the trading systems, guaranteeing continuity and stability in the production trading environment.
• Develop automation tools to streamline operational processes, reducing overhead and enhancing efficiency.
• Triage, prioritize and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications.
• Work with development to improve the operational stability and functionality of existing and new trading systems.
• Coordinate, plan, and execute firm-wide changes within a global change management framework.
• Understand and account for the needs of all stakeholders.
• On call coverage in a team rotation.
• Support other key initiatives as the business dictates.

Technical Operations Analyst Qualifications

• Bachelor’s or associate degree, preferably in a technical area such as computer science or engineering.
• Exceptional communication and collaboration skills.
• Extremely proficient in Python development, including aspects of application requirements, design, implementation and deployment.
• A self-motivated personality with a passion for solving complex problems.
• Proficient in Linux.
• Strong organizational skills, ability to effectively plan and prioritize.
• Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, multicast and related protocols.
• Can demonstrate a high level of initiative and the ability to quickly build trust with trading and technology.

Technical Operations Analyst Preferred Qualifications

• Experience supporting electronic trading systems.
• Prior experience with Grafana or other data visualization tools.
• Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
• Experience with Active Directory, Windows Server and Windows 11.
• Understanding of cybersecurity principles and best practices in operational environments.

Benefits

Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, and an employee assistance program.

Key skills/competency

• Python Development
• Linux Administration
• Network Protocols (TCP/IP, UDP, DNS)
• System Operations
• Automation Tooling
• Troubleshooting
• Electronic Trading Systems
• Change Management
• Data Visualization (Grafana)
• Atlassian Suite