6 days ago
Technical Onboarding Specialist
Jobs via Dice
Hybrid
Full Time
$120,000
Hybrid
Job Overview
Job TitleTechnical Onboarding Specialist
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$120,000
LocationHybrid
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Job Description
Technical Onboarding Specialist at RapidIT, Inc.
RapidIT, Inc. is seeking a dedicated and experienced Technical Onboarding Specialist to join their team. This remote role, with a focus on clients in the FinTech, Banking, or e-Commerce sectors, involves leading technical client onboardings and ensuring successful API and data integration projects.
Requirements
- 7+ years of relevant customer success experience within FinTech, Banks, or e-Commerce industries.
- At least 5+ years of proven experience in delivering technical onboardings to diverse clients.
- Demonstrated technical expertise sufficient to autonomously lead complex technical onboarding projects.
- Proficiency in various integration technologies including API integrations, SFTP, EDI, XML, and TXT Batch Files.
- Strong background in project planning and management, with the ability to concurrently manage multiple fast-paced projects and consistently meet deadlines.
- Expertise in developing clear, client-facing workshop materials specifically for technical onboarding processes.
- Proven exceptional written and oral communication skills, including experience presenting to senior leadership.
Key skills/competency
- Customer Success
- FinTech
- API Integrations
- Project Management
- Technical Onboarding
- Client Engagement
- Data Integration
- Communication Skills
- e-Commerce
- XML/EDI/SFTP
How to Get Hired at Jobs via Dice
- Research RapidIT, Inc.'s culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight technical onboarding, FinTech, API integration, and project management experience specific to RapidIT, Inc.'s needs.
- Showcase technical expertise: Prepare to discuss your experience with API, SFTP, EDI, XML, and TXT Batch File integrations in detail.
- Prepare for behavioral questions: Demonstrate your communication skills, project management abilities, and experience presenting to senior leadership.
- Network effectively: Connect with current RapidIT, Inc. employees on LinkedIn to gain insights and express your interest.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What kind of technical integrations will I manage as a Technical Onboarding Specialist at RapidIT, Inc.?
02What level of customer success experience is expected for the Technical Onboarding Specialist role at RapidIT, Inc.?
03How does RapidIT, Inc. approach project management for client onboardings?
04What is the typical client base for a Technical Onboarding Specialist at RapidIT, Inc.?
05Are there opportunities for developing client-facing content in this Technical Onboarding Specialist role at RapidIT, Inc.?
06How important are communication skills for the Technical Onboarding Specialist position at RapidIT, Inc.?
07Is the Technical Onboarding Specialist position at RapidIT, Inc. a remote role, and what are its geographic considerations?
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