Job Overview
Job TitleServiceNow Technical Consultant
Job TypeFull Time
Offered Salary$120,000
LocationHybrid
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Job Description
ServiceNow Technical Consultant - Techridge, Inc.
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Techridge, Inc., is seeking a ServiceNow Technical Consultant. Apply via Dice today!
Role Summary
The Implementation Technical Specialist is responsible for the configuration, development, and deployment of ServiceNow applications to support enterprise digital workflows. This role bridges the gap between functional requirements and technical delivery, ensuring scalable, maintainable, and secure ServiceNow solutions that align with client goals and industry best practices.
Key Responsibilities
Technical Configuration & Development
- Design and configure ServiceNow applications, modules, and custom workflows.
- Develop scripts (Business Rules, Client Scripts, Script Includes, etc.) using JavaScript within the ServiceNow platform.
- Customize ServiceNow UI and create automated data integrations via APIs, MID Servers, and other methods.
Implementation & Deployment
- Participate in Agile project delivery, including story point estimation, sprint planning, and backlog grooming.
- Deploy configuration and code changes across development, test, and production environments.
- Perform unit testing, peer reviews, and support UAT.
Collaboration & Support
- Work closely with functional consultants, architects, and clients to interpret requirements into technical designs.
- Troubleshoot and resolve technical issues in real-time during project implementations.
- Provide post-go-live support and transition to operations teams.
Platform Governance & Best Practices
- Ensure adherence to ServiceNow development standards and platform governance.
- Maintain platform security and performance integrity through compliance with security protocols and optimization techniques.
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- 5-6 years of experience with ServiceNow platform implementation and administration.
- Proficient in JavaScript and ServiceNow development frameworks.
- Experience with ITSM and at least one additional ServiceNow product (e.g., HRSD, CSM, ITOM, or GRC).
- Familiarity with integrations using REST/SOAP APIs, MID Server, LDAP, SSO.
- Expertise with setting up the ServiceNow Environments from the start.
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Implementation Specialist Certification (in ITSM, HRSD, or CSM)
- ITIL v3 or v4 Foundations Certification
Soft Skills
- Strong analytical and problem-solving skills.
- Effective communicator and collaborator with cross-functional teams.
- Adaptable and proactive in a fast-paced, client-facing environment.
Key skills/competency
- ServiceNow Technical Specialist
- ServiceNow Platform
- JavaScript Development
- ITSM Implementation
- API Integrations
- Agile Methodologies
- Technical Configuration
- Platform Governance
- Client Communication
- Problem-Solving
How to Get Hired at Jobs via Dice
- Tailor your resume: Highlight ServiceNow implementation, JavaScript, and ITSM experience.
- Craft a compelling cover letter: Emphasize problem-solving and collaboration skills.
- Prepare for technical questions: Review JavaScript, ServiceNow modules, and API integrations.
- Showcase certifications: Include CSA, Implementation Specialist, or ITIL certifications.
- Be ready for travel: Confirm willingness for 2-3 days onsite per month.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the work arrangement for the ServiceNow Technical Consultant role at Techridge, Inc.?
02What are the primary responsibilities of a ServiceNow Technical Consultant at Techridge, Inc.?
03What technical skills are essential for this ServiceNow Technical Consultant position?
04Are there specific ServiceNow certifications that are preferred for this role?
05What kind of travel is expected for this remote ServiceNow Technical Consultant role?
06Does Techridge, Inc. offer opportunities for career growth in ServiceNow?
07What is the typical team structure for a ServiceNow Technical Consultant at Techridge, Inc.?
08How does Techridge, Inc. handle technical issue resolution for ServiceNow implementations?
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