Revenue Cycle Change Management Specialist (Staff Consultant II)
Jobs via Dice · United States
- Hybrid
- Full-time
- $100,000 / year
- United States
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Job highlights
- Manage change and communications for revenue cycle initiatives.
- Engage stakeholders and coordinate training across facilities.
- Draft communications and develop training materials.
- Support workforce adoption and readiness assessments.
- Work with federal agencies and healthcare systems.
About the role
Revenue Cycle Change Management Specialist
Tria Federal is seeking a Revenue Cycle Change Management Specialist (Staff Consultant II) to support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract. This role focuses on change management and communications for enterprise-wide revenue cycle improvement initiatives across more than 130 Military Treatment Facilities (MTFs). You will be instrumental in communication planning, stakeholder alignment, training strategy, and workforce adoption, with a primary focus on stakeholder engagement, drafting communications, and coordinating training rollout.
About Tria Federal
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members, and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems. We are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies. We are proud to employ and support military veterans.
Responsibilities
- Support stakeholder engagement, including scheduling, capturing input, and maintaining records.
- Draft communication products such as briefings, talking points, FAQs, newsletters, and slides.
- Coordinate training rollout planning, including scheduling, logistics, materials, and tracking.
- Support communication planning by contributing to the enterprise communication strategy, plan, and calendar.
- Assist in developing training strategy and materials, including curriculum and job aids.
- Support workforce adoption through reinforcement activities and gathering feedback.
- Maintain change management documentation, ensuring it is current and accessible.
- Support change impact and readiness assessments by collecting and compiling data.
- Reinforce consistent messaging to position the effort positively.
- Adhere to project plans, processes, and timelines in a deadline-driven environment.
Required Skills & Experience
- 5–7 years of change management, communications, or organizational change experience.
- Experience supporting communication planning, stakeholder engagement, training coordination, and workforce adoption.
- Experience drafting communication products and training materials for diverse audiences.
- Working knowledge of the healthcare revenue cycle and supporting systems (e.g., MHS GENESIS / Oracle Cerner Patient Accounting).
- Familiarity with change management methodologies (e.g., Prosci/ADKAR or Kotter).
- Strong written and verbal communication skills.
- Ability to coordinate across multiple stakeholders and manage competing priorities.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, Visio).
- Bachelor's degree required; Master's degree preferred.
- U.S. citizenship; eligibility for a Department of Defense (DoD) Public Trust.
Desired Skills
- Experience within the Military Health System (MHS) or DHA environment.
- Knowledge of UBO operations and cost-recovery programs.
- Familiarity with federal financial statement audit readiness.
- Change management certification (e.g., Prosci).
Why Tria?
At Tria, we pride ourselves on our dedicated team and a culture where everyone can thrive. We offer a top-tier benefits package for your physical, mental, and financial health. We are growth-minded, entrepreneurial, and committed to inclusion and opportunity. You will have opportunities to learn, grow, and advance your career.
Key skills/competency
- Change Management
- Communications
- Revenue Cycle
- Stakeholder Engagement
- Training Coordination
- Workforce Adoption
- Project Management
- Healthcare IT
- DoD
- Federal Government
Skills & topics
- Change Management
- Communications
- Revenue Cycle
- Healthcare
- DHA
- Federal Government
- Staff Consultant
- Training
- Stakeholder Engagement
- Organizational Change
- Project Management
- MHS GENESIS
- Cerner CPA
- DoD
- Consultant
- Specialist
- US Citizen
- Public Trust
How to get hired
- Tailor your resume: Highlight experience in change management, communications, and healthcare revenue cycles, specifically mentioning MHS GENESIS or Cerner CPA.
- Showcase federal experience: Emphasize any prior work with the DoD, DHA, or similar government health systems, including your ability to obtain a Public Trust clearance.
- Demonstrate methodology knowledge: Clearly state your familiarity with change management frameworks like Prosci/ADKAR or Kotter in your application.
- Prepare for behavioral questions: Be ready to discuss how you manage competing priorities and communicate with diverse stakeholder groups.
- Highlight technical skills: Ensure your resume details proficiency in Microsoft Office Suite, including PowerPoint, Word, Excel, and Visio.
Technical preparation
Familiarize with Prosci/ADKAR or Kotter methodologies.,Practice drafting communication products (FAQs, talking points).,Review MHS GENESIS or Cerner CPA functionalities.,Master Microsoft Office Suite for reporting and presentations.
Behavioral questions
How do you manage multiple stakeholder needs?,Describe a complex change initiative you supported.,How do you ensure clear communication to diverse audiences?,How do you handle resistance to change?
Frequently asked questions
- What is the primary focus of the Revenue Cycle Change Management Specialist role at Tria Federal for the DHA UBO contract?
- The primary focus is to support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract by managing change and communications for revenue cycle improvement initiatives across numerous Military Treatment Facilities (MTFs). This involves stakeholder engagement, communication product development, and training rollout coordination.
- What kind of experience is required for the Revenue Cycle Change Management Specialist position?
- Required experience includes 5-7 years in change management, communications, or organizational change, with a background in supporting large, multi-stakeholder initiatives. Experience with communication planning, stakeholder engagement, training coordination, workforce adoption, and drafting materials for diverse audiences is essential. A working knowledge of the healthcare revenue cycle and systems like MHS GENESIS/Cerner CPA is also necessary.
- What are the desired qualifications for this role?
- Desired qualifications include experience within the Military Health System (MHS) or DHA environment, knowledge of UBO operations and cost-recovery programs, and familiarity with federal financial statement audit readiness. A change management certification, such as Prosci, is also a plus.
- What is Tria Federal's stance on hiring veterans for this role?
- Tria Federal strongly encourages veterans, transitioning service members, and military spouses to apply. They value the mission-first mindset, technical expertise, and leadership qualities that veterans bring to their work.
- What are the eligibility requirements for the Revenue Cycle Change Management Specialist role?
- Eligibility requires U.S. citizenship and the ability to obtain a Department of Defense (DoD) Public Trust clearance. This role is contingent upon the successful award of the contract.
- What kind of benefits does Tria Federal offer its employees?
- Tria Federal offers a top-tier benefits package designed to invest in employees' physical, mental, and financial health and wellness. They aim to cultivate a culture where employees can thrive both personally and professionally.
- What change management methodologies should I be familiar with for this role?
- Familiarity with established change management methodologies, such as Prosci/ADKAR or Kotter, is required for this Revenue Cycle Change Management Specialist position.
- What specific software proficiency is needed for this position?
- Proficiency in Microsoft Office applications is required, including PowerPoint, Word, Excel, and Visio, to support the creation of communication products and documentation.