Product Manager Practice Management & Front Desk
@ Jobs via Dice

Hybrid
$120,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @1pointsystem.com
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Job Details

Overview

The Product Manager Practice Management & Front Desk role at 1 Point System is a remote position with travel requirements as needed. The candidate will drive operational improvements, standardize workflows, and ensure consistent patient and staff experiences across both corporate and franchise clinics.

Key Responsibilities

  • Own and prioritize the roadmap for practice management and front desk workflows.
  • Gather and refine requirements from diverse stakeholders.
  • Translate business needs into clear product requirements and user stories.
  • Drive workflow optimization and process standardization.
  • Develop KPIs and reporting frameworks to measure adoption and efficiency.
  • Lead change management efforts and support staff training and adoption of new systems.
  • Facilitate cross-functional collaboration between product, operations, clinical, and technology teams.

Qualifications

Applicants should have at least 3 years of product management or related experience in healthcare or practice management systems. Experience with EMR/EHR platforms, scheduling, registration or revenue cycle management solutions is required. A bachelor’s degree is required while an advanced degree is preferred.

Key skills/competency

  • Product Management
  • Workflow Optimization
  • Change Management
  • Process Standardization
  • EMR/EHR
  • Healthcare
  • Stakeholder Engagement
  • Communication
  • Operational Excellence
  • Cross-functional Collaboration
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How to Get Hired at Jobs via Dice

🎯 Tips for Getting Hired

  • Customize your resume: Highlight healthcare and product management skills.
  • Research 1 Point System: Review company achievements and culture.
  • Tailor your application: Emphasize EMR/EHR and workflow experience.
  • Prepare for interviews: Practice case studies and change management scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review EMR/EHR systems.
Study practice management workflows.
Familiarize with KPI reporting.
Understand change management tech.

Behavioral Questions

Describe leading change management initiatives.
Explain resolving cross-team conflicts.
Discuss handling unexpected workflow shifts.
Share examples of stakeholder collaboration.

Frequently Asked Questions