Portfolio Intake DevOps Tool SME
@ Jobs via Dice

Hybrid
$140,000
Hybrid
Full Time
Posted 1 day ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXX XXXXXXXXX XXXXXX***** @govcio.com
Recommended after applying

Job Details

Overview

GovCIO is seeking a highly organized and detail-oriented Portfolio Intake DevOps Tool SME to join our dynamic team supporting the Department of Veterans Affairs. This role is fully remote within the United States and focuses on managing the intake process for project requests, maintaining portfolio reporting, and ensuring strategic alignment.

Responsibilities

The Portfolio Intake DevOps Tool SME will:

  • Serve as the primary contact for incoming project requests.
  • Review, evaluate, and prioritize project requests.
  • Collaborate with stakeholders to clarify and gather requirements.
  • Maintain a comprehensive portfolio and monitor project statuses.
  • Implement best practices for resource utilization and outcomes.
  • Manage ITSM and DevOps tool dashboards, workflows, and documentation.
  • Mentor team members in process flow design.
  • Support executive-level reporting on portfolio action items.

Qualifications

Candidates should have a Bachelor’s degree with 8+ years of experience (or a combination equating to 12 years) or equivalent experience, accompanied by strong analytical, communication, and project management skills. Experience with Jira and/or ServiceNow ITSM is required.

Clearance

Ability to obtain and maintain a Suitability/Public Trust clearance is required.

What You Can Expect

Interview process includes virtual interviews with video, photo ID verification, enhanced biometrics screening, and thorough background checks. Employee perks include EAP, corporate discounts, learning and development, certification support, referral bonuses, internal mobility, pet insurance, and a flexible work environment.

Key Skills/Competency

  • Portfolio Management
  • DevOps Tools
  • ITSM
  • Project Intake
  • Jira
  • ServiceNow
  • Stakeholder Communication
  • Process Optimization
  • Dashboard Maintenance
  • Executive Reporting
Apply without a personalized resume

How to Get Hired at Jobs via Dice

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills to devops and portfolio management.
  • Research GovCIO culture: Understand their mission and values.
  • Highlight ITSM expertise: Emphasize Jira and ServiceNow experience.
  • Prepare for behavioral interviews: Reflect on project management stories.

📝 Interview Preparation Advice

Technical Preparation

Review ITSM tool configurations.
Practice Jira and ServiceNow functionalities.
Study DevOps tool dashboard management.
Understand portfolio intake workflows.

Behavioral Questions

Explain project prioritization with examples.
Describe stakeholder communication experiences.
Discuss handling multiple projects concurrently.
Detail conflict resolution in portfolio management.

Frequently Asked Questions