Organizational Change Management and Communicat...
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Hybrid
$150,000
Hybrid
Full Time
Posted 24 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXX***** @burgeonitservices.com
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Job Details

About the Role

The North Carolina Department of Health and Human Services (NCDHHS) is seeking an experienced Organizational Change Management and Communications Leader to guide large-scale transformation across multiple organizations. This role involves leading change management, stakeholder communications, and adoption strategies to ensure a smooth transition to modernized business processes and technology systems.

Key Responsibilities

  • Develop and execute comprehensive change management strategies and communication plans.
  • Lead stakeholder engagement initiatives including the Stakeholder Advisory Forum.
  • Conduct change impact analyses and readiness assessments.
  • Design and support training and user acceptance testing programs.
  • Develop deliverables such as Communication, Training, and Sponsor Plans.
  • Manage resistance, monitor adoption metrics, and ensure end-user readiness.
  • Collaborate with leadership to align change efforts with organizational goals.

Required Skills & Experience

  • 10+ years in Organizational Change Management and communications (Prosci, ADKAR, or Kotter experience preferred).
  • 10+ years in process transformation and end-user training.
  • 5+ years of project management experience.
  • Strong stakeholder management, facilitation, and presentation skills.
  • Proven experience driving adoption in complex, decentralized environments.
  • Exceptional written and verbal communication abilities.

Key skills/competency

Change Management, Communications, Stakeholder Engagement, Transformation, Strategy, Training, Project Management, Readiness Assessment, Adoption Metrics, Process Transformation

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How to Get Hired at Jobs via Dice

🎯 Tips for Getting Hired

  • Customize your resume: Highlight large-scale change leadership experiences.
  • Research BURGEON IT SERVICES LLC: Understand their client portfolio and approach.
  • Emphasize technical skills: Include Prosci, ADKAR, or Kotter methodologies.
  • Prepare for interviews: Practice clear communication and strategic examples.

📝 Interview Preparation Advice

Technical Preparation

Study Prosci and ADKAR frameworks.
Practice change readiness assessments.
Review project management methodologies.
Analyze stakeholder communication strategies.

Behavioral Questions

Describe past change management challenges.
Explain handling stakeholder resistance.
Discuss team communication examples.
Share adaptation to business transformations.

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