Organizational Change Management and Communications Leader

Overview

Refulgent Technologies Inc. is seeking an Organizational Change Management and Communications Leader to drive transformational initiatives. The role is focused on guiding hundreds of stakeholders through a 12+ month adoption journey from legacy systems to new business processes and technology.

Responsibilities

• Apply structured change management methodology for effective process transition.
• Craft and deliver communications to a wide variety of stakeholders.
• Lead a cross-functional Stakeholder Advisory Forum for requirements and feedback.
• Assess change impacts, conduct readiness assessments, and identify key stakeholders.
• Support training design, user acceptance testing and documentation of requirements.
• Manage risk mitigation, resistance identification and articulate actionable change plans.
• Consult and coach teams, engage senior leaders, and coordinate design roles.

Additional Responsibilities

• Complete change management assessments and document deliverables for various plans.
• Identify risk mitigation tactics and manage persistent resistance.
• Coordinate with other specialists, track issues, and evaluate success metrics.

Key skills/competency

• Change Management
• Communications
• Stakeholder Engagement
• Risk Mitigation
• Training
• User Acceptance Testing
• Assessment
• Consulting
• Presentation Skills
• Organizational Design