Organizational Change Management and Communicat...
@ Jobs via Dice

Hybrid
$120,000
Hybrid
Full Time
Posted 24 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXX******* @serenityinfotech.com
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Job Details

Organizational Change Management and Communications Lead

Serenity Info Tech, Inc. (via Dice) is seeking a leader to direct organizational change and communications initiatives for the State of North Carolina project. This role is focused on transitioning hundreds of stakeholders to adopt new business processes and technology through structured change management and effective communication.

Role Responsibilities

  • Apply and document change management methodology and assessments.
  • Craft and deliver consultant-grade project communications.
  • Lead cross-functional stakeholder advisory forums.
  • Assess impact, support training and user acceptance testing efforts.
  • Identify risk mitigation tactics and manage resistance.

Additional Responsibilities

  • Create actionable deliverables for change management plans.
  • Support senior leader engagement and training program design.
  • Coordinate with specialists and integrate change management activities.
  • Track, report issues, and measure success metrics.

Key Skills/Competency

  • Change Management
  • Communications
  • Stakeholder Engagement
  • Risk Mitigation
  • Training Design
  • User Acceptance
  • Process Transformation
  • Consulting
  • Project Management
  • Organizational Design

How to Get Hired at Jobs via Dice

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experiences highlighting change management.
  • Showcase leadership: Emphasize communication and stakeholder engagement.
  • Demonstrate expertise: Provide examples of process transformation success.
  • Prepare for interviews: Research Serenity Info Tech and NCDHHS projects.

📝 Interview Preparation Advice

Technical Preparation

Review change management frameworks like ADKAR.
Practice MS PowerPoint and communication tool mastery.
Study process transformation case studies.
Update project management certifications and skills.

Behavioral Questions

Describe a time you led change.
How do you handle stakeholder resistance?
Explain managing cross-functional team conflicts.
Share experience with rapid process shifts.

Frequently Asked Questions