Network Services Engineer
Jobs via Dice · United States
- Hybrid
- Full-time
- $100,000 / year
- United States
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
Job highlights
- Support and troubleshoot enterprise LAN/WAN and telecom infrastructure.
- Monitor network uptime and resolve escalated connectivity issues.
- Install, maintain, patch, and secure network equipment.
- Utilize AI tools to enhance productivity and troubleshooting.
- Collaborate on complex network tasks and provide user training.
About the role
Network Services Engineer at Goldenpick Technologies LLC
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Goldenpick Technologies LLC, is seeking a Network Services Engineer.
Responsibilities:
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure.
- Monitor network uptime and resolve connectivity issues escalated from Level 1 support.
- Install, maintain, patch, and secure network and telecom equipment.
- Perform routine network maintenance and recommend/schedule repairs.
- Support and train users and IT staff on network/telecom troubleshooting.
- Collaborate with engineers and managers on complex network tasks.
Mandatory Skills Description:
Mandatory Skills (no less than 7 years):
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
Experience working in an ITIL environment.
Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.
AI Integration:
- Demonstrate proficiency with enterprise-approved AI tools.
- Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions.
- Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities.
- Continuously develop skills and stay current with evolving AI capabilities and best practices.
Key skills/competency:
- Network Services Engineer
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware
- Telecom Equipment
- Network Monitoring
- ITIL
- AI Tools
- GitHub Copilot
Skills & topics
- Network Services Engineer
- LAN/WAN
- Network Troubleshooting
- TCP/IP
- Network Hardware
- Telecom Equipment
- Network Monitoring
- ITIL
- AI Tools
- GitHub Copilot
- Microsoft 365 Copilot
- Enterprise Networking
- System Uptime
- Connectivity Issues
- Network Maintenance
- Technical Support
How to get hired
- Tailor your resume: Highlight your 7+ years of experience in LAN/WAN networking, troubleshooting, TCP/IP, and network hardware, specifically mentioning ITIL environment experience.
- Showcase AI proficiency: Emphasize your experience with enterprise-approved AI tools like GitHub Copilot and Microsoft 365 Copilot, detailing how you've used them to improve productivity.
- Quantify achievements: Provide specific examples of successful network troubleshooting, system uptime monitoring, and equipment maintenance, ideally with measurable results.
- Prepare for technical questions: Be ready to discuss in-depth concepts of TCP/IP, LAN/WAN protocols, and network hardware, as well as your approach to ITIL processes and AI-driven solutions.
Technical preparation
Master TCP/IP, LAN/WAN protocols, and network hardware.,Practice troubleshooting enterprise network issues.,Familiarize yourself with ITIL framework and processes.,Experiment with GitHub Copilot and M365 Copilot.
Behavioral questions
Describe a complex network issue you resolved.,How do you handle escalated support requests?,How do you stay updated with network technology?,How do you leverage AI in your daily tasks?
Frequently asked questions
- What are the key responsibilities for a Network Services Engineer at Goldenpick Technologies LLC?
- The Network Services Engineer will be responsible for supporting, monitoring, testing, and troubleshooting LAN/WAN and telecom infrastructure. This includes resolving escalated connectivity issues, installing and maintaining network equipment, performing routine maintenance, and training users and IT staff on troubleshooting techniques. Collaboration with other engineers and managers on complex network tasks is also a key part of the role.
- What specific technical skills are mandatory for the Network Services Engineer position?
- Candidates must have at least 7 years of experience in LAN/WAN Networking, Network Troubleshooting, TCP/IP, Network Hardware & Telecom Equipment, and Network Monitoring. Experience working in an ITIL environment and hands-on troubleshooting of enterprise LAN/WAN and telecommunications is essential.
- How important is AI proficiency for this Network Services Engineer role?
- AI proficiency is a significant requirement. The role demands demonstrating proficiency with enterprise-approved AI tools, maintaining high weekly usage of platforms like GitHub Copilot and Microsoft 365 Copilot, and leveraging AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making.
- What type of network environments will the Network Services Engineer be working with?
- The Network Services Engineer will be working with enterprise-level LAN/WAN and telecommunications environments. This involves supporting, monitoring, and troubleshooting these complex infrastructures.
- Does Goldenpick Technologies LLC require experience with specific AI platforms for this role?
- Yes, Goldenpick Technologies LLC emphasizes the use of enterprise-approved AI tools. Specifically mentioned are GitHub Copilot and Microsoft 365 Copilot, with an expectation of approximately 90% weekly usage to enhance productivity across various technical tasks.
- What is the expected experience level for the Network Services Engineer position?
- The role requires a minimum of 7 years of experience in the core areas of networking and telecommunications. This includes extensive hands-on experience in supporting, monitoring, and troubleshooting enterprise environments.
- How does Goldenpick Technologies LLC view continuous learning for its Network Services Engineers?