1 day ago
Knowledge Base Administrator
Jobs via Dice
Hybrid
Full Time
$85,000
Hybrid
Job Overview
Job TitleKnowledge Base Administrator
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$85,000
LocationHybrid
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Job Description
About the Role: Knowledge Base Administrator
Dice is the premier career destination for technology professionals. Our client, MSITEK LLC, is actively seeking a dedicated and organized Knowledge Base Administrator to manage and evolve their internal and/or external knowledge base.
Key Responsibilities
- Build and organize the organization's internal and/or external knowledge base.
- Maintain and continuously evolve the knowledge base to meet organizational needs.
- Ensure all information within the knowledge base is accurate, discoverable, and up-to-date.
- Facilitate ease of use, positioning the knowledge base as a central source of truth for all teams and stakeholders.
- Utilize key tools such as MS Teams/SharePoint and ServiceNow for knowledge management.
Key Skills/Competency
- Knowledge Management
- Content Creation
- Information Architecture
- Documentation
- SharePoint
- ServiceNow
- MS Teams
- Data Accuracy
- User Experience
- Content Strategy
How to Get Hired at Jobs via Dice
- Research MSITEK LLC's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application.
- Customize your resume strategically: Tailor your resume to highlight experience in knowledge management, content organization, and specific tools like SharePoint and ServiceNow, using keywords from the Knowledge Base Administrator job description.
- Showcase problem-solving skills: Prepare to discuss examples where you've improved information discoverability, managed complex data, or implemented effective knowledge solutions in interviews.
- Demonstrate tool proficiency: Be ready to illustrate your expertise with MS Teams, SharePoint, and ServiceNow, emphasizing how you've leveraged them for successful knowledge base administration.
- Network within the industry: Connect with current or former MSITEK LLC employees on LinkedIn for insights and potential referrals, enhancing your visibility.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What are the primary tools used by a Knowledge Base Administrator at MSITEK LLC?
02How does MSITEK LLC ensure the accuracy of its knowledge base content?
03What kind of knowledge will I be managing in this Knowledge Base Administrator role at MSITEK LLC?
04What is the career growth potential for a Knowledge Base Administrator at MSITEK LLC?
05How can I best highlight my experience with SharePoint and ServiceNow for the Knowledge Base Administrator position at MSITEK LLC?
06What is MSITEK LLC's approach to knowledge sharing and collaboration?
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