IT Project Manager

About the Role

We are seeking an IT Project Manager to lead enterprise-wide, cross-functional initiatives.

Core Skills and Responsibilities

• Proven ability to quickly earn the trust of project sponsors and key stakeholders.
• Lead end-to-end AI implementation projects, ensuring alignment with client objectives and organizational goals.
• Build and maintain strong relationships with external clients, serving as the primary point of contact for project communications.
• Manage cross-functional teams of varying sizes across different projects, adapting leadership style to team dynamics.
• Experience working with teams of Data Scientists and Data Engineers.
• Develop and track project plans, timelines, budgets, and resource allocation.
• Polished Executive Communication skills, comfortable collaborating with Sr IT Leaders and Business Executives to define, plan and deliver complex IT projects.
• Thrives in a professional environment, in which teammates have a high degree of empowerment and responsibility. IT Project Manager will use their professional judgment and previous experience to lead diverse project teams and deliver business value.
• Manages end-to-end delivery of 2-4 large-scale, complex IT – AI projects at any given time.
• Leads IT Project team, composed of both Teammates (DaVita Employees) and Guest Teammates (DaVita Contractors).
• Collaborates with senior stakeholders within IT and Internal Business Partners to clearly articulate scope boundaries and quantify business value to be delivered.
• Represents the project in various governance meeting and inter-departmental forums.
• In collaboration with Project Leadership Team, IT Project Manager composes and publishes the project charter. In collaboration with Project Leadership Team, IT Project Manager creates and maintains the project schedule.
• Submits and manages project change requests (PCRs) as needed.
• Develops and implements project communication plan.
• Regularly reports project status.
• IT Project Manager is single accountable party to manage and report upon project budget.
• Validates financial forecasts from lane leads. Tracks actual spend, accruals and forecast spend. Publishes monthly budget forecasts. Manages variance between planned and actual spend. Manages budget contingency. Approves project labor.
• In partnership with lane leads, created and maintains project staffing plan.
• Proactively manages project risks, issues. Identifies and resolves blockers raised by project team. Appropriately escalates project issues to Project Sponsor, PMO Leadership and ultimately to IT Sr Leadership as needed, to keep projects on-track.

Education and Qualifications

• Proven ability to build strong, long-term professional relationships, based upon trust and respect.
• Sound business and technical acumen.
• Experienced with stakeholder expectation management.
• Adaptable leader who is thrives in a dynamic work environment, in which project solutions deliver real benefit to patients, and in which business needs evolve over the lifecycle of individual projects.
• Excellent ability to communicate at all levels in a clear, confident, concise manner.
• Excellent problem solving and critical thinking skills.
• Ability to learn and navigate complex organizational structures.
• 4+ years of experience managing IT and AI implementation projects.
• Strong track record of successful project delivery in technology implementations.
• Excellent client communication and relationship management skills.
• PMP certification or Agile certification.
• Experience using Agile/Iterative project management platforms (Jira, Confluence).
• Experience using a PPM (Project and Portfolio Management) tool. (Apptio Target Process).
• Experience financial management (Apptio One, Excel).

Nice to Have Qualifications

• Ambient listening, Machine Learning knowledge and understanding of AI technologies.
• Emerging AI technology.
• UX/User Experience project experience.
• Working in Product Centric Organization.
• Working with AI Vendors from RFP to implementation.

Key skills/competency

• Project Management
• AI Implementation
• Stakeholder Management
• Client Relationship Management
• Cross-functional Team Leadership
• Budget Management
• Risk Management
• Agile Methodologies
• Jira/Confluence
• Executive Communication