Hotel Revenue Management Coordinator
Jobs via Dice · United States
- Hybrid
- Full-time
- $85,000 / year
- United States
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Job highlights
- Coordinate hotel revenue management system training globally.
- Develop training documentation and support system adoption.
- Implement and train on IDeaS, SynXis, and Opera.
- Troubleshoot system usage for hotel teams worldwide.
- Adapt materials for system updates and business needs.
About the role
Hotel Revenue Management Coordinator
Dice is the leading career destination for tech experts at every stage of their careers. Our client, REDLEO SOFTWARE INC., is seeking the following. Apply via Dice today!
Must Have:
- SynXis CRS and Opera Cloud PMS knowledge (mandatory)
Must Have Skills:
- 2+ years minimum experience in hotel revenue management coordinator or facilitator role
- Strong hands-on experience with IDeaS G3, Optix, RevPlan (implementation + user + training experience)
- Strong hands-on experience with SynXis CRS and Opera Cloud PMS (mandatory)
- Proven background in hotel revenue management systems and reservation systems
Responsibilities:
- Deliver global training sessions for revenue management systems (IDeaS, SynXis, Optix, RevPlan, Opera Cloud PMS)
- Develop and maintain training documentation, SOPs, and learning content
- Support hotel onboarding and system adoption processes
- Coordinate implementation checklists and readiness assessments
- Track training completion, engagement, and system adoption metrics
- Work directly with hotel teams across multiple regions to ensure successful system usage
- Provide ongoing facilitation support and troubleshooting guidance
- Collaborate with Global Revenue Management Training & Operations teams
- Adapt training materials based on evolving system updates and business needs
Key skills/competency:
- Hotel Revenue Management
- Revenue Management Systems
- SynXis CRS
- Opera Cloud PMS
- IDeaS G3
- Optix
- RevPlan
- Training Delivery
- System Adoption
- Hospitality Operations
Skills & topics
- Hotel Revenue Management Coordinator
- Revenue Management
- SynXis CRS
- Opera Cloud PMS
- IDeaS G3
- Optix
- RevPlan
- Hotel Systems
- Hospitality
- Training
How to get hired
- Customize your resume: Highlight your SynXis CRS, Opera Cloud PMS, and IDeaS G3 experience. Emphasize your 2+ years in hotel revenue management coordination.
- Tailor your application: Clearly state your implementation, user, and training experience with revenue management systems.
- Prepare for technical questions: Be ready to discuss your hands-on experience with IDeaS, Optix, RevPlan, SynXis CRS, and Opera Cloud PMS.
- Showcase your collaboration skills: Be prepared to provide examples of how you've supported hotel onboarding and system adoption.
Technical preparation
Master SynXis CRS and Opera Cloud PMS.,Practice IDeaS G3, Optix, RevPlan training.,Develop revenue management system knowledge.,Prepare system implementation documentation examples.
Behavioral questions
Describe a complex training challenge you faced.,How do you ensure system adoption in hotels?,Give an example of adapting training to updates.,How do you collaborate with global teams?
Frequently asked questions
- What are the mandatory systems for the Hotel Revenue Management Coordinator role at REDLEO SOFTWARE INC.?
- The mandatory systems for the Hotel Revenue Management Coordinator role at REDLEO SOFTWARE INC. are SynXis CRS and Opera Cloud PMS. Proficiency in these is essential for consideration.
- What is the minimum experience required for the Hotel Revenue Management Coordinator position?
- A minimum of 2 years of experience in a hotel revenue management coordinator or facilitator role is required for this position.
- Does REDLEO SOFTWARE INC. require implementation experience with revenue management systems?
- Yes, REDLEO SOFTWARE INC. requires strong hands-on experience with IDeaS G3, Optix, and RevPlan, including implementation, user, and training aspects.
- How important is the knowledge of reservation systems for this role?
- Knowledge of reservation systems is very important. The job description specifically mentions a proven background in hotel revenue management systems and reservation systems.
- What kind of training will the Hotel Revenue Management Coordinator deliver?
- The Hotel Revenue Management Coordinator will deliver global training sessions for various revenue management systems, including IDeaS, SynXis, Optix, RevPlan, and Opera Cloud PMS.
- Will I be working with hotels internationally in this role?
- Yes, the role involves working directly with hotel teams across multiple regions, suggesting an international scope for training and support.
- What kind of documentation is expected from the Hotel Revenue Management Coordinator?
- The role requires developing and maintaining training documentation, Standard Operating Procedures (SOPs), and learning content.
- How can I highlight my suitability for the Hotel Revenue Management Coordinator role on my resume?
- To highlight your suitability, ensure your resume clearly details your experience with SynXis CRS, Opera Cloud PMS, and revenue management systems like IDeaS. Quantify your experience in training delivery and system adoption support.