5 days ago
1099 Tax Support Customer Service
Jobs via Dice
Hybrid
Full Time
$32,000
Hybrid
Job Overview
Job Title1099 Tax Support Customer Service
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$32,000
LocationHybrid
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Job Description
1099 Tax Support Customer Service
Pyramid Consulting, Inc., a leading firm in the Financial Services industry, is seeking a dedicated 1099 Tax Support Customer Service representative. This immediate contract opportunity offers long-term potential and is a remote position based in New York. You will play a crucial role in providing essential support to participants of over 630 Pension Plans.
Key Responsibilities
- Provide personalized and professional service to Pension Plan participants regarding their 1099 tax forms.
- Handle incoming inquiries, including updating addresses, and facilitating the mailing, emailing, or faxing of duplicate 1099 tax forms for annuitants.
- Respond positively to participant calls, consistently delivering a high level of service that exceeds customer expectations.
- Offer necessary and appropriate assistance for 1099 requests received both by phone and mail.
- Effectively coordinate duties and tasks through proficient prioritization and time management.
Key Requirements and Technology Experience
- Proven Customer Service and Inbound Call Handling skills.
- Exceptional Attention to Detail and Accuracy, especially with 1099 tax forms.
- Strong Communication Skills, both Verbal and Written.
- Preferred experience in the Banking and financial Domain.
- Excellent problem-solving and analytical abilities.
- Strong Customer and Team Orientation.
- Ability to work independently with minimal supervision.
- Proficient in MS Office, including Word, Excel, and Outlook.
Key skills/competency
- Customer Service
- Inbound Call Handling
- 1099 Tax Forms
- Attention to Detail
- Communication Skills
- Financial Services
- Problem-Solving
- Time Management
- MS Office
- Data Accuracy
How to Get Hired at Jobs via Dice
- Research Pyramid Consulting, Inc.'s culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their financial services focus.
- Customize your resume effectively: Highlight your customer service, inbound call handling, and specific 1099 tax form experience to align with Pyramid Consulting, Inc.'s needs.
- Demonstrate 1099 tax form expertise: Prepare to discuss your knowledge of 1099 processes and commitment to accuracy during interviews for this support role.
- Sharpen communication and problem-solving skills: Practice clear verbal and written communication, ready to provide examples of handling complex customer inquiries at Pyramid Consulting, Inc.
- Showcase independent work capabilities: Be ready to articulate how you manage tasks and prioritize responsibilities effectively in a remote 1099 Tax Support Customer Service setting.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What are the primary responsibilities of a 1099 Tax Support Customer Service representative at Pyramid Consulting, Inc.?
02What specific skills are essential for success in this 1099 Tax Support Customer Service role?
03Is prior banking or financial domain experience required for this 1099 Tax Support role with Pyramid Consulting, Inc.?
04What is the expected contract duration for the 1099 Tax Support Customer Service position at Pyramid Consulting, Inc.?
05What benefits does Pyramid Consulting, Inc. offer to its contract employees for this 1099 Tax Support position?
06Where is the 1099 Tax Support Customer Service role located, and is it a remote position?
07What is the expected hourly pay range for the 1099 Tax Support Customer Service contract role?
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