Forward Deployed Engineer (AI Agent)
Jobright.ai · United States
- Hybrid
- Full-time
- $205,000 / year
- United States
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Job highlights
- Deploy and optimize AI agents for enterprise clients.
- Integrate AI agents with external systems via APIs.
- Fine-tune AI models and troubleshoot performance issues.
- Collaborate with customers and internal teams on solutions.
- Provide technical guidance on AI agent best practices.
About the role
About the Role
This role is part of the Jobright TNT - the private hiring network connecting top talent with top AI startups like Perplexity, Mercor, Cresta, Suno and 150 more. This is not a mass job posting. Only select, high-signal candidates are invited to Jobright TNT and recommended directly to hiring teams.Hiring Company: Cresta
Cresta is a $1.6B enterprise AI platform born out of the Stanford AI Lab, transforming how Fortune 500 companies run their contact centers. Salary: $160K/yr - $250K/yrRole Responsibilities
- Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
- Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
- Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
- Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
- Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
- Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery.
- Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
- Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
- Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage.
- Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.
Qualifications
Required
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in software development, AI/ML engineering, or system integration.
- Proficiency in Python and Golang, with the ability to write clean, efficient code.
- Familiarity with AI/ML concepts.
- Hands-on experience with large language models (LLMs), and prompt engineering techniques.
- Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG).
- Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
- Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
- Excellent communication and project management skills.
- Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
- You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.
Preferred
- Hands-on experience of building AI agent systems.
How can I join Jobright TNT?
If this is your first time applying to a Jobright TNT role, the process works as follows:- Apply to your first Jobright TNT role
- We review your background to determine if you meet the TNT quality bar
- If qualified, your application is directly recommended to the employer
- Once accepted into TNT, you may be:
- Invited to apply for other exclusive TNT-only roles
- Invited to private, invite-only hiring events with top startups
Key skills/competency
- Forward Deployed Engineer AI Agents
- AI Agents
- Prompt Engineering
- LLMs
- System Integration
- Python
- Golang
- Cloud Platforms (AWS, GCP, Azure)
- DevOps
- API Integration
Skills & topics
- Forward Deployed Engineer
- AI Agent
- AI
- LLM
- Prompt Engineering
- Software Development
- System Integration
- Python
- Golang
- DevOps
How to get hired
- Apply to Jobright TNT: Submit your application to be considered for this exclusive role.
- Meet the Quality Bar: Ensure your background aligns with the TNT requirements for direct employer recommendation.
- Direct Recommendation: Qualified candidates are directly forwarded to the hiring team at Cresta for priority review.
- Join the Network: Access exclusive roles and private hiring events upon acceptance into Jobright TNT.
Technical preparation
Practice Python and Golang coding challenges.,Build sample AI agents using LLMs and RAG.,Set up CI/CD pipelines for cloud deployments.,Integrate systems using APIs and webhooks.
Behavioral questions
Describe a complex technical problem solved.,How do you handle client feedback?,Share an experience of cross-functional collaboration.,How do you ensure AI agent scalability?
Frequently asked questions
- What is Jobright TNT and how does it differ from a regular job application?
- Jobright TNT is a private hiring network designed to connect high-signal candidates directly with top AI startups like Cresta. Unlike mass job postings, TNT offers priority review and direct recommendations to employers, increasing your chances of getting noticed. If you meet the TNT quality bar, your application is forwarded to the hiring company.
- What is Cresta and what do they do?
- Cresta is a leading enterprise AI platform valued at $1.6 billion, originating from Stanford AI Lab. They specialize in transforming contact center operations for Fortune 500 companies by leveraging AI.
- What are the primary responsibilities of a Forward Deployed Engineer (AI Agent) at Cresta?
- As a Forward Deployed Engineer AI Agent, you will develop, configure, deploy, and optimize AI agents. This includes integrating them with external systems, fine-tuning performance, troubleshooting, collaborating with customers on technical requirements, and providing technical guidance on AI agent best practices.
- What technical skills are essential for this Forward Deployed Engineer AI Agent role?
- Essential technical skills include proficiency in Python and Golang, hands-on experience with LLMs and prompt engineering, familiarity with AI agent frameworks (RAG, function calling), cloud platform experience (AWS, GCP, Azure), and API integration knowledge. A background in software development, AI/ML engineering, or system integration is crucial.
- What is the salary range for this position?
- The salary range for the Forward Deployed Engineer (AI Agent) position at Cresta is $160,000 to $250,000 per year.
- What are the benefits of being accepted into the Jobright TNT network?
- Upon acceptance into Jobright TNT, you may receive invitations to apply for exclusive TNT-only roles and private, invite-only hiring events with top AI startups. This provides a streamlined and prioritized path to exciting opportunities.
- How does Cresta use AI in their platform?
- Cresta utilizes its enterprise AI platform to transform how Fortune 500 companies manage their contact centers. This involves developing and deploying AI agents that can be integrated with various business systems to optimize performance and provide solutions.
- Is this a remote position or will I need to be on-site?
- The job description does not explicitly state the work arrangement. However, given the nature of AI startup roles and enterprise integrations, it is likely to be a hybrid or remote position, potentially with some on-site client interaction required.