Forward Deployed Engineer (AI Agent)
Jobright.ai · United States
- Hybrid
- Full-time
- $205,000 / year
- United States
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Job highlights
- Develop and optimize AI agents for enterprise clients.
- Integrate AI agents with existing business systems.
- Collaborate with customers on technical requirements.
- Provide technical guidance on AI best practices.
- Influence product roadmap with deployment learnings.
About the role
About the Role
This role is part of the Jobright TNT, a private hiring network connecting top talent with leading AI startups like Perplexity, Mercor, Cresta, Suno, and over 150 others. This is not a mass job posting; only select, high-signal candidates are invited to Jobright TNT and recommended directly to hiring teams.
Hiring Company: Cresta
Cresta is a $1.6B enterprise AI platform born out of the Stanford AI Lab, transforming how Fortune 500 companies run their contact centers.
Why Join Us:
N/A
Role Responsibilities
- Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
- Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
- Optimize AI agent performance (e.g., fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
- Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
- Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
- Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery.
- Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
- Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
- Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage.
- Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.
Qualifications
Required
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in software development, AI/ML engineering, or system integration.
- Proficiency in Python and Golang, with the ability to write clean, efficient code.
- Familiarity with AI/ML concepts.
- Hands-on experience with large language models (LLMs), and prompt engineering techniques.
- Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG).
- Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
- Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
- Excellent communication and project management skills.
- Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
- You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.
Preferred
- Hands-on experience of building AI agent systems.
How can I join Jobright TNT:
If this is your first time applying to a Jobright TNT role, the process works as follows:
- Apply to your first Jobright TNT role.
- We review your background to determine if you meet the TNT quality bar.
- If qualified, your application is directly recommended to the employer.
- Once accepted into TNT, you may be: Invited to apply for other exclusive TNT-only roles or invited to private, invite-only hiring events with top startups.
You will be notified of your TNT selection result.
PS: All Jobright TNT roles are 100% real, directly hired by top AI startups we partner with, and come with priority review and higher response rates than the normal application queue.
Key skills/competency
- AI Agent Development
- Python
- Golang
- LLM Integration
- Prompt Engineering
- System Integration
- Cloud Platforms (AWS, GCP, Azure)
- DevOps
- API Integration
- Customer Collaboration
Skills & topics
- Forward Deployed Engineer
- AI Agent
- AI
- Machine Learning
- LLM
- Prompt Engineering
- Python
- Golang
- Software Development
- System Integration
- Cloud
- DevOps
- API
- Customer Success
- Technical Advisor
- Startup
- AI Startup
- Jobright TNT
- Cresta
How to get hired
- Apply to the Jobright TNT: Submit your application to initiate the review process for top AI startups.
- Meet the Quality Bar: Ensure your background aligns with the TNT standards for direct employer recommendation.
- Direct Recommendation: If qualified, your application will be forwarded directly to Cresta for priority consideration.
- Exclusive Opportunities: Gain access to TNT-only roles and private hiring events with leading AI companies.
Technical preparation
Practice Python and Golang coding challenges.,Build a small LLM application using prompt engineering.,Set up a CI/CD pipeline for a sample project.,Integrate two systems using APIs or webhooks.
Behavioral questions
Describe a complex technical problem you solved.,How do you handle customer feedback on technical solutions?,Tell me about a time you influenced a product roadmap.,How do you collaborate with product and engineering teams?
Frequently asked questions
- What is Jobright TNT and how does it differ from a standard job application?
- Jobright TNT is a private hiring network that selectively invites high-signal candidates to connect directly with top AI startups like Cresta. Unlike mass job postings, your application receives priority review and is recommended directly to the hiring team if you meet the TNT quality bar.
- What are the primary responsibilities of a Forward Deployed Engineer (AI Agent) at Cresta?
- As a Forward Deployed Engineer at Cresta, you will be responsible for developing, configuring, deploying, and optimizing AI agents. This includes integrating them with external systems, fine-tuning performance, troubleshooting complex issues, and collaborating with customers and internal teams to deliver solutions and gather feedback.
- What technical skills are essential for this Forward Deployed Engineer role?
- Essential technical skills include proficiency in Python and Golang, hands-on experience with Large Language Models (LLMs) and prompt engineering, familiarity with AI agent frameworks (RAG, function calling), experience with cloud platforms (AWS, GCP, Azure), DevOps practices, and system integration via APIs and webhooks.
- What kind of company is Cresta and what is their mission?
- Cresta is a $1.6B enterprise AI platform that originated from the Stanford AI Lab. Their mission is to transform how Fortune 500 companies manage their contact centers through advanced AI technology.
- What is the salary range for the Forward Deployed Engineer position at Cresta?
- The salary range for this position is between $160,000 and $250,000 per year.
- How does the feedback loop with product and engineering teams work for this role?
- The Forward Deployed Engineer provides a critical feedback loop to product and engineering teams by identifying gaps, building custom tooling, and influencing the roadmap based on real-world deployment learnings and customer interactions.
- What does 'TNT quality bar' mean in the context of Jobright TNT?
- The 'TNT quality bar' refers to the stringent criteria that candidates must meet to be accepted into the Jobright TNT network. It signifies a high level of skill, experience, and potential that makes a candidate a strong match for leading AI startups.