Supply Chain Administrative Clerk
JobRack · EMEA
- Hybrid
- Full-time
- $24,000 / year
- EMEA
Job highlights
- Handle order entry and shipment paperwork.
- Communicate with customers and vendors.
- Manage schedules and track shipments.
- Process orders and handle claims.
- Provide administrative and project support.
About the role
About The Company:
New Holland Brewing, based out of Michigan, USA, is an innovative brewing and distilling company dedicated to enhancing the quality of people's lives by creating savoured moments. Beer and spirits are crafted with care and intention to bring people together and create experiences worth sharing. This mindset shapes how the team works daily through collaboration, respect, and genuine care for one another. Inclusivity and community are central, alongside a strong commitment to team member growth. High standards guide the work to maintain success and ensure an engaging, supportive, and rewarding environment. The company offers real opportunities for personal and professional development, supported by competitive compensation, strong benefits, and a culture where people invest in each other’s success.
About You:
We're looking for a Supply Chain Admin Clerk to join our Production Operations team. You'll be the organised, detail-focused person who keeps our orders, shipments, and communications running smoothly behind the scenes. This role is all about making sure nothing slips through the cracks, so our logistics team can focus on the bigger picture.
In this role, you will:
- Enter sales orders into the ERP system and process shipment paperwork accurately and on time.
- Make confirmation calls and send emails to customers and vendors regarding availability and pickup details.
- Set dock appointments and maintain the shipping/receiving calendar.
- Monitor the Pabst Portal and ensure pickup dates match internal records.
- Process same-day shipment entries and organise bills of lading, pack slips, and shipping documents.
- Follow up on unfulfilled orders, damage claims, and returns, providing updates to the Purchasing & Logistics Team Lead.
- Support sample orders by entering them into the system and coordinating details with the Warehouse Operations Coordinator.
- Assist with retail order processing and provide schedule input as directed.
- Perform general clerical duties and assist the Director of Production Operations with projects as assigned.
Job Details:
- This is a full-time remote position with working hours from 8 AM to 4 PM, with flexibility to shift one hour earlier or later.
To excel in this role, you need:
- Strong attention to detail and accuracy in data entry and record-keeping.
- Good written and verbal communication skills.
- Experience with order entry, customer service, or administrative support.
- Proficiency with Microsoft Office and comfort learning ERP systems.
- Self-motivated and reliable in a remote working environment.
Brownie points for:
- Previous experience working in an ERP system.
- Background in logistics or supply chain administration.
Ideal Candidate Profile:
This role is a great fit for someone who thrives on organisation and takes satisfaction in keeping systems running smoothly. You have the ability to manage multiple tasks without losing sight of the details, and a proactive and dependable approach comes naturally to you. Clear, professional communication is your second nature – whether speaking with a vendor or updating internal calendars. You also have a strong sense of autonomy, with the ability to work effectively remotely without constant supervision, balanced by a collaborative mindset that supports the wider team when needed.
Benefits:
- $2000 per month gross salary (independent contractor, responsible for own taxes).
- Full-time, fully remote position.
- 20 days paid time off.
- Company holidays including New Year's Day, Memorial Day, New Holland Holiday, US Independence Day, Labour Day, Thanksgiving plus the day after, and Christmas Day.
- Opportunities for personal and professional growth.
- Supportive, inclusive team culture.
Key skills/competency:
- Supply Chain Administration
- Administrative Support
- ERP Systems
- Data Entry
- Order Processing
- Logistics Coordination
- Customer Service
- Microsoft Office Proficiency
- Remote Work
- Clerical Duties
Skills & topics
- Supply Chain
- Administrative Clerk
- Remote Work
- Order Entry
- ERP System
- Logistics
- Data Entry
- Customer Service
- Clerical
- Production Operations
How to get hired
- Tailor your resume: Highlight your data entry, customer service, and administrative support experience, specifically mentioning ERP systems and Microsoft Office proficiency.
- Showcase remote readiness: Emphasize your self-motivation, reliability, and ability to work independently in a remote environment.
- Demonstrate attention to detail: Provide examples of how you ensure accuracy in record-keeping and process management.
- Prepare for the interview: Be ready to discuss your experience with logistics, order processing, and any ERP systems you've used.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Supply Chain Administrative Clerk role at JobRack?
- The Supply Chain Administrative Clerk position at JobRack is a full-time, fully remote role. You will work from home, with standard working hours from 8 AM to 4 PM, but with flexibility to shift one hour earlier or later.
- What are the primary responsibilities of a Supply Chain Administrative Clerk at JobRack?
- The primary responsibilities include entering sales orders into the ERP system, processing shipment paperwork, confirming details with customers and vendors, setting dock appointments, monitoring the Pabst Portal, processing same-day shipments, and handling follow-ups on unfulfilled orders, damage claims, and returns.
- What qualifications are essential for the Supply Chain Administrative Clerk position?
- Essential qualifications include strong attention to detail and accuracy in data entry, good written and verbal communication skills, experience with order entry, customer service, or administrative support, proficiency with Microsoft Office, and the ability to be self-motivated and reliable in a remote setting.
- Are there any specific systems or software I need to be proficient in for this role?
- Proficiency with Microsoft Office is required. Experience with ERP systems is highly preferred, and you should be comfortable learning new ERP systems as needed for the role.
- What is the compensation and benefits package for this role?
- The role offers a gross salary of $2000 per month. As an independent contractor, you are responsible for your own tax-related procedures. Benefits include 20 days of paid time off, company holidays, opportunities for growth, and a supportive team culture.
- Does JobRack require candidates to be based in a specific region for the Supply Chain Administrative Clerk role?
- Yes, the company requires candidates to be based in Eastern Europe or South Africa for this role.
- How important is attention to detail for this Supply Chain Administrative Clerk position?
- Attention to detail is crucial for this role. You will be responsible for accurate data entry, processing shipment paperwork on time, and ensuring that details in various systems match. Maintaining accuracy in record-keeping is a key requirement.
- What kind of administrative support will be provided to the Director of Production Operations?
- You will perform general clerical duties and assist the Director of Production Operations with various projects as assigned. This includes tasks that support the operational efficiency of the production department.