Operations Coordinator
JobRack
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Patent Bots
Patent Bots, founded by Jeff, aims to simplify the lives of patent professionals by providing clear, straightforward tools that enhance their work. The company values clarity, customer focus, and building impactful products with a small, friendly team of curious, thoughtful, and ownership-driven individuals who are dedicated to continuous improvement and mutual support.
About The Operations Coordinator Role
We are seeking a proactive, tech-savvy, and detail-oriented Operations Coordinator with 5+ years of experience to join our fast-moving team. You will be instrumental in ensuring the smooth operation of the business, directly supporting the CEO, and proactively identifying and implementing process improvements. This full-time, fully remote position requires significant overlap with US Eastern Time.
Key Responsibilities
- Stay informed about all ongoing activities and developments across the company.
- Manage routine operational tasks, including configuring HubSpot and Stripe, assisting with tax filings, supporting the bookkeeper, handling insurance renewals, and setting up vendor accounts.
- Facilitate clear communication and help resolve blockers for team members.
- Provide personal administrative support to the CEO.
- (Later on) Contribute to marketing and sales operations, including reporting and pipeline management tasks.
What We're Looking For In You
To excel as an Operations Coordinator, you should possess:
- 5+ years of experience as an Operations Coordinator or Chief of Staff.
- Strong organizational and time-management abilities.
- Excellent written and verbal communication skills.
- A proven ability to multitask and prioritize effectively.
- Basic financial literacy.
- Demonstrated experience in handling detailed, business-critical work.
- Hands-on experience with Stripe configuration.
- Hands-on experience with HubSpot configuration.
- Experience in creating dashboards using SQL queries.
Bonus points for:
- Google Workspace proficiency.
- HR experience.
- Knowledge of SOC2 compliance.
- Knowledge of GDPR compliance.
The ideal candidate is intelligent, hardworking, and capable of taking ownership without constant direction. You communicate clearly, pay meticulous attention to details, make sound decisions, and genuinely enjoy contributing to a small team's efficient operation. Above all, you are results-driven and take pride in delivering high-quality work.
Benefits & Perks
- Competitive gross salary of $2250 - $3250 per month.
- Full-time & fully remote work arrangement.
- 20 days of Paid Time Off (PTO).
Please note: This is a gross salary; you are responsible for tax procedures in your country. We welcome applications only from those comfortable working remotely as an independent contractor.
Key skills/competency
- Operations Management
- HubSpot Configuration
- Stripe Integration
- Financial Literacy
- Project Coordination
- Administrative Support
- Process Improvement
- SQL Queries
- Communication Skills
- Time Management
How to Get Hired at JobRack
- Research Patent Bots' culture: Study their mission, values, and the founder's vision for simplifying patent work.
- Tailor your resume for operations: Highlight 5+ years of experience with HubSpot, Stripe, financial tasks, and CEO support for the Operations Coordinator role.
- Showcase proactive problem-solving: During interviews, provide concrete examples of how you've owned tasks and improved processes at Patent Bots.
- Demonstrate tech-savviness: Be ready to discuss your experience with SQL, Google Workspace, and compliance knowledge like SOC2/GDPR for this role.
- Emphasize communication and ownership: Prepare to illustrate your ability to manage varied tasks, communicate clearly, and work independently as an Operations Coordinator.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background