This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Télé-intervieweur·euse based in Canada.

This fully remote customer service role supports the insurance sector by helping collect important health and lifestyle information from applicants.
The position focuses on conducting structured telephone interviews while ensuring accuracy, confidentiality, and a positive customer experience.
You will join a collaborative team environment where communication, empathy, and attention to detail are essential.
The role offers the opportunity to contribute directly to smooth insurance processes by providing reliable information collection and scheduling support.
The ideal candidate is comfortable speaking with clients by phone, managing multiple priorities, and maintaining high service standards.
This position combines customer interaction, administrative accuracy, and teamwork in a supportive remote setting.

What the job really is