Technical Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist based in Canada.

This role offers the opportunity to support customers and partners in a fast-growing technology environment focused on simplifying global business operations.
You will act as a key technical point of contact, helping users successfully onboard, integrate, and optimize their experience with digital payment solutions.
The position combines customer support, API troubleshooting, technical implementation, and cross-functional collaboration.
You will work closely with product, engineering, operations, and commercial teams to resolve complex challenges and improve customer experiences.
This is an ideal opportunity for a technically curious professional who enjoys solving problems and translating complex concepts into clear solutions.
You will contribute to process improvements, documentation, and innovative support workflows while helping customers achieve their business goals.
The role provides meaningful ownership in a collaborative, remote-first environment where your impact can be seen quickly.