Technical Specialist - Tier 1 (Server)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Specialist - Tier 1 (Server) based in India.

Join a distributed technical support team focused on solving complex, time-sensitive issues for enterprise customers.
You’ll provide hands-on troubleshooting across Windows Server environments, networking, connectivity, storage, and backup technologies.
The role gives you ownership of customer issues from initial investigation through resolution and, when needed, collaboration with development teams.
You’ll work with remote enterprise environments, recreate issues in internal labs, and perform root-cause analysis.
The position combines customer interaction, deep technical problem-solving, and continuous learning in a collaborative environment.
You’ll also have opportunities to build technical expertise, contribute to knowledge resources, and develop toward broader career paths.