Technical Operations Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Operations Specialist based in the United States.

The Technical Operations Specialist will serve as the primary technical point of contact for external media and client partners throughout the integration lifecycle.
This role combines technical operations, partner onboarding, API support, troubleshooting, quality assurance, and process improvement.
You will manage integrations from initial configuration through launch, ensuring data flows accurately and systems are ready for production.
The position acts as a bridge between external partners and internal Product, Engineering, Analytics, and Operations teams.
You will independently diagnose most integration issues while translating technical concepts into clear, actionable guidance for partners.
The role also offers an opportunity to improve documentation, standardize workflows, and reduce implementation time and technical escalations.
Success requires technical aptitude, exceptional attention to detail, strong ownership, and the ability to communicate effectively with audiences of varying technical backgrounds.