Technical Account Manager (TAM)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager (TAM) based in Brazil.

This is a senior, client-facing technical role focused on building trusted relationships with enterprise customers and helping them maximize the value of a complex technology platform.
You will serve as the primary technical advisor, developing a deep understanding of client architectures, operations, and business priorities.
The role combines technical expertise, strategic guidance, risk management, and stakeholder leadership across the customer lifecycle.
You will proactively identify opportunities to improve platform performance, availability, scalability, and operational maturity.
You will also lead technical governance, coordinate cross-functional teams, and manage high-impact incidents and escalations.
Success requires the ability to translate complex technical topics into clear recommendations for both engineering teams and senior leadership.
This is an opportunity to influence enterprise technology strategy while working in a fast-paced, collaborative, and globally connected environment.