This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Supervisor(a) de Atendimento based in Brazil.

This role offers the opportunity to lead a customer service operation during a period of transformation and growth.
You will be responsible for developing teams, improving operational performance, and enhancing the customer experience.
Working in a dynamic, high-volume environment, you will collaborate with multiple areas to solve challenges and optimize processes.
The position combines people leadership, data-driven decision-making, and continuous improvement initiatives.
You will play a key role in strengthening service quality, productivity, and operational excellence.
This is an opportunity for a proactive leader who enjoys building teams and driving meaningful improvements.

What the job really is