Senior Business Solutions Analyst

Senior Business Solutions Analyst

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business Solutions Analyst. This role plays a crucial part in analyzing business processes and supporting organizational change management initiatives within a vital program. The Senior Business Solutions Analyst will work closely with various stakeholders to document processes, assess changes, and ensure that deliverables meet the evolving needs of the program. Your expertise will support the successful adoption of a single case management system across multiple providers, impacting both efficiency and service delivery. This is an excellent opportunity to influence significant improvements within the organization.

Accountabilities

• Analyze existing business processes to identify inefficiencies, bottlenecks, and improvement opportunities.
• Collect and interpret data related to process performance, cost, quality, and stakeholder impact.
• Apply structured analytical processes to IT and business transformation initiatives.
• Document current (“as‑is”) and future (“to‑be”) business processes supporting operations.
• Assist with gap analysis and readiness assessments related to organizational and system changes.
• Support development of business artifacts including process flows, workflows, and documentation.
• Support the execution of change management activities including assessments, planning, and strategies.
• Assist in the development of change management plans, communication materials, and training-related artifacts.
• Help track and measure change effectiveness using agreed-upon metrics and success criteria.
• Support corrective actions and continuous improvement efforts as needed.

Requirements

• 5 years of experience applying analytical processes on IT projects.
• 3 years of experience in business systems analysis and design.
• Bachelor’s degree (additional qualifying experience may be substituted on a year-for-year basis).
• 3 years of hands-on experience applying Organizational Change Management methodologies to IT initiatives.
• Experience supporting public-sector, health, or human services programs preferred.

Benefits

• Competitive salary ranging from $110,000 to $140,000.
• Flexible remote working environment.
• Opportunities for professional development and certification.
• Collaborative team culture focused on innovation and improvement.
• Access to a broad range of resources and support to enhance skills.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice:

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Key skills/competency

• Business Process Analysis
• Organizational Change Management
• IT Project Management
• Stakeholder Engagement
• Requirements Gathering
• Process Documentation
• Gap Analysis
• Data Interpretation
• System Implementation
• Continuous Improvement