Salesforce Manual QA+ Agentforce(Must)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Manual QA + Agentforce based in Italy.

This role is designed for an experienced QA professional specializing in Salesforce and Agentforce implementations.
You will take ownership of testing AI-powered agents, Salesforce workflows, integrations, and data flows across complex environments.
The position combines traditional quality assurance with conversational AI and prompt validation.
You will assess AI-generated responses for accuracy, relevance, compliance, reliability, and business impact.
Working closely with developers, architects, business analysts, and product teams, you will support Agile delivery from testing through production readiness.
The role offers the opportunity to contribute to innovative Salesforce solutions while strengthening quality, scalability, and user experience.