Senior/Lead Quality Engineer - Chatbot

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior/Lead Quality Engineer - Chatbot based in Canada.

This role offers the opportunity to define quality engineering practices for next-generation AI-powered products.
You will join a multidisciplinary engineering team building conversational AI capabilities and ensuring reliable, trustworthy user experiences.
As a founding quality expert for the chatbot product, you will shape testing strategies, release processes, and quality standards from the ground up.
The role combines software quality engineering, automation, AI testing, and experimentation in a fast-moving technical environment.
You will work closely with software engineers, machine learning specialists, and product teams to improve reliability and accelerate innovation.
This is an opportunity for a technically curious engineer who wants to influence how quality is built for dynamic, LLM-powered systems.