Product Solution Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Solution Engineer based in India.

This role is an opportunity to join a global, remote-first technology environment focused on delivering exceptional customer experiences and scalable solutions. As a Product Solution Engineer, you will bridge the gap between technical support, engineering, product, and customer-facing teams. You will take ownership of complex technical escalations, investigate issues, identify root causes, and help drive lasting product improvements. The position combines hands-on troubleshooting with technical documentation, knowledge sharing, and process optimization. You will work directly with customers while also enabling internal teams through training, resources, and actionable technical insights. The role is well suited to someone who enjoys solving challenging problems, taking ownership, and continuously improving how technical support is delivered.