PLADS (LTD) Claims Technical Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a PLADS (LTD) Claims Technical Lead based in United States.

This remote leadership role provides technical guidance and operational support across Long-Term Disability (LTD) claims management.
You will serve as a trusted resource for case managers, helping them navigate complex claims, risk decisions, and case-management practices.
The role combines claims expertise, coaching, quality oversight, KPI management, and continuous improvement.
You will help strengthen service quality by auditing claims, identifying trends, and providing actionable feedback.
The position also offers opportunities to support training, manage escalations, and contribute to broader operational initiatives.
Success requires strong judgment, communication, organization, and the ability to influence change across a claims-focused environment.
It is an opportunity to make a meaningful impact on both customer outcomes and the effectiveness of the claims team.