This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mid-Market Account Manager based in Canada.

As a Mid-Market Account Manager, you will own a portfolio of customers and play a key role in driving sustainable revenue growth through retention, expansion, upselling, and cross-selling. You will build trusted relationships with clients by understanding their business priorities and connecting them with solutions that support their goals. The role combines consultative selling, account strategy, negotiation, and customer engagement. You will identify opportunities within existing accounts and guide them through the full sales cycle. Working closely with internal teams, you will help create a seamless customer experience and strengthen long-term partnerships. This is an opportunity to join a collaborative, innovation-focused environment where learning, ownership, and measurable commercial impact are highly valued.

What the job really is