Manager, Global Quality Intelligence & Product Quality Complaints

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Global Quality Intelligence & Product Quality Complaints based in United States.

This role offers the opportunity to shape global quality assurance oversight across a complex pharmaceutical organization.
You will help ensure strong GMP compliance for Marketing Authorization Holder and Sponsor responsibilities across the product lifecycle.
A key focus will be leading the end-to-end management of product quality complaints spanning both clinical trial materials and commercial products.
You will work across Quality, Manufacturing, Supply Chain, Regulatory Affairs, Pharmacovigilance, Clinical, Commercial Operations, and external partners.
The position combines operational ownership, regulatory expertise, risk management, and continuous process improvement.
You will also contribute to inspections, audits, CAPAs, quality systems, and the standardization and digitalization of global processes.
This is an impactful opportunity for a quality professional who wants to strengthen patient safety, product quality, and regulatory compliance at global scale.