Senior Manager, CRM and Business Systems

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, CRM and Business Systems based in United States.

This is a strategic and hands-on business systems leadership role responsible for the performance and evolution of a Salesforce-centered technology ecosystem.
You will serve as the primary functional owner for CRM, integrations, operational data, reporting, and business process improvement.
The role connects technology with critical functions including membership, events, finance, marketing, education, and sponsorship.
You will translate business needs into scalable workflows, automation, integrations, and reporting solutions that improve efficiency and user experiences.
The position combines systems administration, data governance, vendor management, troubleshooting, and cross-functional partnership.
Success will depend on your ability to think holistically across platforms while remaining comfortable with hands-on execution and day-to-day problem solving.
This is an opportunity to help shape a technology environment where reliable systems and actionable data directly support organizational growth and operational excellence.