Life Line Collections Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Life Line Collections Specialist based in the United States.

This remote role is an opportunity to support patients in resolving outstanding healthcare-related accounts while contributing to an efficient and patient-focused revenue cycle.
You’ll communicate directly with patients, explain account balances, discuss payment options, and help identify practical solutions.
The position combines customer service, collections, documentation, and problem-solving in a professional healthcare environment.
You’ll manage an assigned portfolio of accounts and use available information and internal resources to determine appropriate next steps.
Success requires empathy, professionalism, resilience, and the ability to handle sensitive or challenging conversations with tact.
The role offers structured support, career development opportunities, and the flexibility of working remotely.
Candidates must be available to work the 1:00 p.m.–9:00 p.m. CST shift based on business needs.