IT Support Technician

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a IT Support Technician based in United States.

This is a remote, customer-focused IT support opportunity within a growing managed services environment.
You will serve as a first point of contact for business clients, troubleshooting technical issues and helping users stay productive.
The role provides hands-on exposure to Microsoft 365, Windows, Active Directory, networking, cloud environments, and a broad range of endpoint technologies.
You will work alongside experienced technicians and engineers, escalating complex issues while maintaining ownership of the client experience.
The position offers an opportunity to strengthen your technical foundation while working across diverse client environments and technologies.
Success requires a combination of technical problem-solving, clear communication, reliability, and strong customer service.
For an IT professional looking to grow within an MSP and potentially transition into a long-term position, this role offers meaningful development and career-building potential.