Front Desk Intake Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Front Desk Intake Specialist based in Brazil.

This is a fully remote opportunity for a client-focused professional who will serve as the first point of contact for prospective clients.
You will manage inbound inquiries, understand client needs, and assess the quality of potential leads.
The role combines communication, customer service, scheduling, and administrative responsibilities.
You will guide prospective clients through the intake process while clearly explaining expectations and next steps.
Your attention to detail and ability to follow established workflows will help create a smooth and professional experience.
This position is ideal for someone empathetic, organized, confident on the phone, and comfortable working in a structured environment.
You will have a direct impact on client satisfaction and the efficiency of the overall intake process.