Enterprise Client Success Manager (B2B SaaS)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Client Success Manager (B2B SaaS) based in the United States.

As an Enterprise Client Success Manager, you will own relationships with some of the organization’s largest and most strategic customers.
You will drive satisfaction, retention, product adoption, and expansion across complex enterprise accounts.
The role combines strategic account management, consultative customer success, product expertise, and executive engagement.
You will work closely with senior and C-suite stakeholders to understand business goals and translate them into measurable outcomes.
You’ll also act as a trusted advisor, helping customers maximize their technology investment and navigate the full post-sales lifecycle.
Working cross-functionally with product, support, data, billing, and technical teams, you’ll help resolve challenges and identify growth opportunities.
This is a high-impact, fast-paced environment suited to a commercially minded customer leader who enjoys autonomy, technology, and meaningful customer relationships.