This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Direct-to-Customer Innovation & Digital Health based in United States.

This leadership role will define the next generation of digital customer experiences for people affected by chronic lymphocytic leukemia (CLL).
You will shape a seamless, personalized, and compliant ecosystem connecting patients, caregivers, and healthcare professionals with relevant information and clinical trial opportunities.
Working at the intersection of healthcare, technology, data, and human-centered design, you will turn complex scientific information into accessible and engaging experiences.
You’ll collaborate closely with engineering, UX, design, analytics, marketing, Medical Affairs, Clinical Operations, and patient advocacy teams.
The role combines strategic ownership with hands-on product leadership, from experimentation and KPI development to agile delivery and release management.
You will use behavioral insights and emerging technologies to reduce friction, strengthen trust, and improve engagement across digital channels.
This is an opportunity to build scalable digital health experiences with meaningful impact for patients and the broader healthcare community.

What the job really is