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CRM Developer & Administrator

Jobgether

HybridHybrid

Original Job Summary

Overview

The CRM Developer & Administrator will manage, customize, and optimize the Dynamics 365 CRM system to support business operations for American College of Education. This remote role in the US involves collaborating across departments, troubleshooting system issues, and enhancing efficiency through innovation and technical expertise.

Key Responsibilities

  • Administer and maintain the Dynamics 365 CRM environment (user accounts, security roles, permissions).
  • Monitor system performance, troubleshoot issues, and apply regular updates.
  • Customize and configure CRM features including entities, forms, workflows, plugins, and integrations.
  • Develop technical solutions using C#, .NET, JavaScript, and related technologies.
  • Collaborate with business analysts to translate requirements into technical specifications.
  • Conduct testing, debugging, and quality assurance for all customizations.
  • Provide technical support, training, and user documentation.
  • Assist with data migration, data management, and system reporting.

Qualifications

  • Proven experience as a Dynamics 365 CRM Administrator/Developer.
  • Strong expertise in CRM customization, configuration, and administration.
  • Proficiency in C#, .NET, JavaScript, and related programming languages.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently on multiple projects in a remote environment.
  • Preferred certifications include Microsoft Certified: Dynamics 365 Fundamentals and relevant consultant designations.

Benefits

  • Competitive salary starting at $120,000 with annual bonus eligibility.
  • Medical, dental, and vision insurance with HSA/FSA options.
  • Paid parental leave, volunteer time, and generous PTO.
  • Tuition reimbursement, 401(k) with employer match, and wellness programs.
  • Employee recognition programs and comprehensive disability insurance.
  • Flexible, remote-friendly work environment supporting work/life balance.

Recruitment Process

Your profile will be evaluated by our AI-powered screening process. The top three candidates are automatically shortlisted, with a possible additional manual review to ensure a fair and transparent selection process.

Key skills/competency

  • CRM
  • Dynamics 365
  • Customization
  • Administration
  • C#
  • .NET
  • JavaScript
  • Integration
  • Troubleshooting
  • Remote

How to Get Hired at Jobgether

🎯 Tips for Getting Hired

  • Research American College of Education's culture: Study their mission, values, and news.
  • Customize your resume: Highlight your Dynamics 365 experience.
  • Emphasize technical skills: Focus on C#, .NET, JavaScript expertise.
  • Prepare for technical interviews: Practice CRM troubleshooting scenarios.
  • Showcase remote work success: Provide clear examples from past roles.

📝 Interview Preparation Advice

Technical Preparation

Review Dynamics 365 admin guides.
Practice C#, .NET coding exercises.
Test JavaScript integration examples.
Study CRM customization documentation.

Behavioral Questions

Prepare clear remote work examples.
Describe past cross-team collaborations.
Explain conflict resolution in projects.
Share experience handling multiple projects.