Client Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Success Manager based in the United States.

This is a fully remote opportunity with an established and growing B2B technology services business supporting small and mid-sized companies with critical operational needs.
As Client Success Manager, you will own a portfolio of clients and serve as their primary strategic point of contact throughout the customer lifecycle.
You will play a central role in driving retention, identifying growth opportunities, and ensuring clients consistently realize value from their partnership.
The role combines relationship management, commercial ownership, proactive problem-solving, and cross-functional collaboration.
You will work closely with sales, delivery, and leadership teams to address risks, strengthen relationships, and improve client outcomes.
Success will be measured through client satisfaction, retention, renewals, and expansion across your book of business.
This role is well suited to a proactive, commercially minded professional who thrives in an autonomous remote environment.