Client Success Manager (Cybersecurity Focused)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cybersecurity Client Success Manager based in United States.

This role is a strategic, client-facing position responsible for ensuring organizations realize measurable value from their cybersecurity services. You will own the client relationship across the full security lifecycle, from onboarding and operational governance through renewals, service evolution, and escalations. Working closely with SOC analysts, security engineers, threat intelligence specialists, and advisory teams, you will connect technical delivery with business outcomes. The role requires a strong understanding of cybersecurity operations alongside exceptional relationship and communication skills. You will help clients understand their security posture, risk exposure, and progress toward stronger security maturity. Success will be measured through client satisfaction, retention, value realization, and the quality of the overall security partnership.