Account Manager, North America

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, North America based in India.

This is a high-impact account management role focused on growing and retaining a portfolio of North American SaaS customers.
You will own a $3M+ book of business, driving renewals, expansions, upsells, and long-term customer value.
The role combines strategic account planning with data-driven pipeline management and hands-on customer engagement.
You will work closely with Customer Success, Marketing, Product, Support, and New Business teams to strengthen adoption and revenue performance.
As a trusted point of contact, you will also manage escalations and help maintain strong customer relationships through proactive communication.
Success will be measured through Net ARR, renewal performance, expansion revenue, adoption, and accurate forecasting.
This opportunity is ideal for a commercially minded SaaS professional who thrives in a fast-paced, collaborative, and globally distributed environment.