Product Manager, Support & Safety (Remote - US)

@ Jobgether

Overview

Jobgether is recruiting on behalf of Branch for a Product Manager, Support & Safety in the United States. This role focuses on designing and overseeing products that protect users, enhance security, and ensure regulatory compliance across financial services platforms.

Key Responsibilities

• Own the roadmap for support and safety features including fraud prevention and recovery journeys.
• Prioritize investments considering risk, customer needs, and regulatory requirements.
• Ensure compliance with regulations and internal policies.
• Collaborate with Engineering and Design to deliver secure, intuitive features.
• Monitor key metrics and adjust strategies as needed.
• Translate stakeholder requirements into scalable solutions.

Qualifications

• 3+ years of product management experience in fintech, payments, or risk/security domains.
• Experience with fraud prevention, transaction risk, or compliance systems.
• Understanding of financial regulations and user protection standards (e.g., Reg E, AML/KYC).
• Data-savvy with strong communication and stakeholder management skills.
• Preferred exposure to fraud detection tools and digital identity platforms.

Benefits

• Competitive salary
• Market-leading medical, dental, and vision insurance
• Stock options and financial wellness subscription
• Monthly home-office stipend and 401(k) plan
• 12 weeks paid parental leave and flexible time off
• Remote-first work environment

Key skills/competency

• Product Management
• Fraud Prevention
• Risk Management
• Regulatory Compliance
• User Recovery
• Stakeholder Management
• Data Analysis
• Fintech
• Security
• Human-Centered Design