Engineering Manager - IMPL @ Jio Haptik
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About the Role
Jio Haptik is an AI leader and pioneer in AI-powered innovation since 2013. As an Engineering Manager - IMPL, you will lead a delivery-focused team that bridges technology, client success, and execution excellence. You will ensure seamless solution implementation, timely project delivery, and a high-quality client experience.
Key Responsibilities
- Manage a team of solution engineers, developers, and QA professionals working on client implementations and custom delivery projects.
- Collaborate with project managers and client-facing teams on implementation roadmaps.
- Translate client requirements into scalable, maintainable technical solutions.
- Own sprint planning, resource allocation, and delivery commitments across concurrent projects.
- Establish and enforce best practices in coding, testing, deployment, and documentation.
- Act as the escalation point for technical challenges ensuring minimal disruption.
- Drive continuous improvements in tools, processes, and automation.
- Coach and mentor engineers to align with client-centric delivery goals.
- Collaborate with cross-functional teams for smooth hand-offs and long-term customer satisfaction.
- Support recruitment and team scaling as delivery footprint grows.
Qualifications & Requirements
- B.E. / B.Tech. / MCA in Computer Science, Engineering or related field.
- 5-8 years of professional experience; 2-4 years in managing agile teams.
- Experience in Professional Services, Client Implementations, or Delivery Engineering.
- Strong technical foundation in architecture, integrations, and scalable design.
- Experience with distributed systems technologies including Python, APIs, cloud platforms, databases, CI/CD, containerization, queues, caches, and search platforms.
- Excellent stakeholder management and communication skills.
- Exceptional organizational skills and time management abilities.
About Haptik
Haptik, a part of Reliance Jio Digital Services since April 2019, is recognized as an AI pioneer in India. With major accolades including "Tech Startup of the Year" at Entrepreneur India Awards 2023, Haptik is disrupting the global AI market. The company boasts a diverse presence in Mumbai, Delhi, and Bangalore and works with top brands like Jio, Paytm, and Puma.
Key skills/competency
Engineering Manager, client implementations, agile, Python, cloud, CI/CD, containerization, distributed systems, stakeholder management, technical leadership
How to Get Hired at Jio Haptik
🎯 Tips for Getting Hired
- Customize your resume: Highlight leadership and agile delivery experience.
- Emphasize technical skills: Detail proficiency in Python and distributed systems.
- Showcase project successes: Stress client implementation achievements.
- Prepare for behavioral interviews: Reflect on mentoring and team management.