Senior Product Designer

Senior Product Designer at Jimdo

At Jimdo, we exist to unleash the power of the self-employed – helping solopreneurs and micro-businesses thrive by doing what they're passionate about and removing the complexity of building lasting, successful businesses.

Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help everyone build a presence online. Today, we're a profitable, remote-first company with 220+ people from 50+ nationalities working across 15+ countries. We've helped build over 36 million websites to get online across the world.

We're more than just a website builder. We're an AI-powered platform that helps self-employed people actually run and build successful businesses — from getting found online, winning customers and running their business with a peace of mind by knowing exactly what to do next to move forward.

At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward.

Role Overview

Experience Design sits at the center of Jimdo’s user-centric mindset. As a Senior Product Designer in the team, you’ll play a crucial role to help us deliver easy-to-use value to our customers. You’ll bring empathy to really understand our customers’ motivations and needs, and apply functional design principles to deliver best industry standard solutions. With the objective of unlocking success for Jimdo’s business, you will directly look after creating market demand, while bridging technical and business requirements. A successful candidate will possess a magical ability to inspire through design lens, while putting customers at the center of everything they do.

Your Impact

• Run Continuous Product Discovery, from generative to evaluative studies to really understand our customers’ motivations and needs. You’ll apply cognitive science and data-informed design to influence decision-making.
• Deliver visual yet functional design solutions, following best practices in interaction design and information hierarchy.
• Design at different levels of fidelity to articulate and simplify abstract complex business concepts, and develop functional prototypes for rapid-testing and validation cycles.
• Adopt our Design System in favor of coherence, consistency, responsiveness, and accessibility standards. Support the development of local and global libraries in our Design System across a multi-device product portfolio.
• Work, align, and communicate across functions and departments to unlock a truly impressive experience for our customers, elevating both user interface and user experience to higher bars.

What You Bring

• You have 5+ years of experience in similar senior product design roles.
• You have experience in Saas business mechanics, speak the language of such, and understand and adopt metrics that inform decision making.
• You excel in both product discovery and product delivery tracks. You apply industry best practices for continuous product discovery, and are proficient in adopting and contributing to Design Systems—mastery with Figma.
• You have experience designing for both desktop and mobile industry standards, and are knowledgeable about Conversational and Assistive AI design models.
• You have the ability to simplify complex business concepts into functional prototypes for rapid-testing and validation.
• You have the ability to collaborate and communicate effectively within a cross-functional team. You are creative, organized and self-motivated. You enjoy sitting close to the business and making an impact.

What We Offer

Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and Hack Weeks, Deep Work Thursdays, conferences and access to technical eLearning platforms. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package:

• Annual compensation reviews to ensure you're rewarded fairly.
• A remote office set-up bonus to enhance your workspace.
• An employee assistance program, offering resources and counseling.
• Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.

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Key skills/competency

• Product Discovery
• Interaction Design
• Design Systems
• Figma Mastery
• SaaS Business Acumen
• User Research
• Prototyping & Validation
• Cross-functional Collaboration
• Data-informed Design
• AI Design Models (Conversational/Assistive)