Sales Client Care Specialist
@ Jim Hudson Buick GMC Cadillac

Richland County, South Carolina, United States
On Site
Posted 16 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX******* @jimhudsonauto.com
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Job Details

Overview

Jim Hudson Buick GMC Cadillac is seeking a Sales Client Care Specialist to join our team at the Columbia location. We value motivated, goal-driven candidates who excel at customer service and are passionate about automotive sales.

About Jim Hudson Automotive Group

Family owned and operating since 1980, our dealership prioritizes customer satisfaction in every department. We believe that culture matters and aim to build lasting relationships with our employees, customers, and the community.

What We Offer

  • Excellent pay plan
  • Training and career advancement opportunities
  • Medical, Dental, and Vision Insurance
  • $25K employer paid life insurance
  • Disability Insurance and 401(k) with match
  • Employee Assistance Program and Fund
  • Flexible Scheduling, Paid Vacation, Personal Leave, and Holidays
  • Corporate Chaplain support

Responsibilities

As a Sales Client Care Specialist (BDC Sales Representative), you will:

  • Respond to Internet and phone inquiries
  • Field inbound calls and process high volume emails
  • Secure and set sales appointments
  • Execute proactive marketing campaigns using our database
  • Direct customers to product information resources online

Requirements

  • Automotive experience preferred; training provided
  • Self-motivated, energetic, and professional appearance
  • High school diploma or equivalent
  • Valid in-state driver's license with acceptable driving record
  • Excellent communication skills and customer service experience (call centers a plus)
  • Must pass background checks, MVR, and drug screening
  • Authorization to work in the U.S. without sponsorship
  • Upload resume and complete online assessment for immediate consideration

Key Skills/Competency

Sales, Customer Service, Automotive, BDC, Communication, Marketing, Appointment Setting, Inbound Calls, Database, Relationship Building

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How to Get Hired at Jim Hudson Buick GMC Cadillac

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to automotive sales.
  • Highlight customer service: Demonstrate communication expertise.
  • Research Jim Hudson: Understand company values and culture.
  • Prepare for assessment: Practice pre-employment tests and screening.

📝 Interview Preparation Advice

Technical Preparation

Review CRM software basics.
Practice call center tools usage.
Study dealership product info.
Familiarize with appointment systems.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork in sales environments.
Discuss handling high-pressure calls.
Share conflict resolution examples.

Frequently Asked Questions