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Sales Support Specialist

JF Petroleum Group

Richland County, South Carolina, United StatesOn Site

Original Job Summary

About JF Petroleum Group

The JF Petroleum Group is a premier leader in the North American fueling infrastructure industry, providing comprehensive turn-key solutions for distribution, construction, and service needs to a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.

Position Overview: Sales Support Specialist

The Sales Support Specialist provides exceptional customer service to both new and existing customers via phone, email, or in person, with opportunities for growth into Account Management & Sales.

Essential Functions

  • Maintains required order documentation and enters account order information.
  • Coordinates logistics and communicates with customers, sales, warehouse, and administrative staff.
  • Handles customer inquiries and supports the sales team with quote creation.
  • Manages weekly operations calls and meeting spreadsheets.
  • Processes deposits and additional customer payments in coordination with AR.

Knowledge, Skills and Abilities

  • Proficient in learning products, services, systems, and procedures.
  • Excellent communication skills both in writing and verbally.
  • Strong negotiation, organizational, and multi-tasking skills.
  • Mechanically inclined with a desire to expand product knowledge.

Requirements

  • High School Diploma or GED required; Bachelor’s Degree preferred.
  • Proficient in Microsoft Word & Excel and basic math skills.
  • Valid driver’s license and ability to pass background checks.

JF Petroleum Group Offers

  • Competitive pay and bonus program eligibility.
  • 401(k) with company match, paid time off, and paid holidays.
  • Health benefits including Medical, Vision, Dental, and Disability.
  • Life insurance, paid training, and uniforms for field personnel.

Location

This position can work out of the Columbia, SC branch or the Charlotte, NC branch.

Key skills/competency

  • Customer Service
  • Order Processing
  • Communication
  • Logistics
  • Data Entry
  • Negotiation
  • Microsoft Office
  • Organizational Skills
  • Problem Solving
  • Product Knowledge

How to Get Hired at JF Petroleum Group

🎯 Tips for Getting Hired

  • Research JF Petroleum Group's culture: Understand their mission and industry.
  • Customize your resume: Highlight customer service and sales support skills.
  • Emphasize technical skills: Showcase proficiency in Microsoft Office.
  • Prepare for scenario questions: Focus on order processing and logistics.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Word and Excel basics.
Practice order entry software usage.
Study data documentation processes.
Refresh basic computer troubleshooting skills.

Behavioral Questions

Discuss handling multiple customer inquiries.
Describe coordinating with cross-functional teams.
Explain managing high-pressure order deadlines.
Share an example of effective communication.