Sales Support Specialist

@ JF Petroleum Group

Overview

JF Petroleum Group is a premier leader in the North American fueling infrastructure industry providing comprehensive turn-key solutions for distribution, construction, and service needs to a diverse clientele including retail fueling stations, commercial fleets, government, and emergency power customers.

Role: Sales Support Specialist

The Sales Support Specialist will provide customer service to both new and existing customers. This role offers growth opportunities in Account Management & Sales and involves working under general supervision via phone, email, or in person.

Essential Functions

• Maintain required order documentation and enter account order details into the system.
• Coordinate logistics and communicate regularly with customers, sales staff, warehouse, and administrative teams.
• Take order requests via phone, email, or in person ensuring product availability.
• Answer customer inquiries and modify orders as needed.
• Assist the sales team with quote creation and manage weekly operations calls and meeting spreadsheets.
• Work with customers and AR to process deposits and additional payments.

Knowledge, Skills and Abilities

• Learn and understand JF Petroleum Group products, services, and procedures.
• Excellent written and verbal communication skills.
• Strong negotiation skills and ability to handle multiple projects.
• Basic math and computer skills, proficient in Microsoft Word and Excel.
• High attention to detail and organizational skills.
• Valid driver’s license required.

Requirements & Benefits

• High School Diploma or GED required; Bachelor’s Degree preferred.
• Competitive compensation commensurate with knowledge and experience.
• Benefits include competitive pay, 401(k) with match, paid time off & holidays, health benefits starting day 30, life insurance, bonus eligibility, paid training, and uniforms for field personnel.
• Must pass a drug screen, criminal background check, and MVR.

Key skills/competency

• customer service
• order processing
• communication
• logistics
• product knowledge
• administration
• order documentation
• team coordination
• negotiation
• Microsoft Office