Job Overview
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Job Description
About The Opportunity
Jerry is looking for a Business Operations Associate to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Business Operations Associate, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
How You Will Make An Impact
- Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
- Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
- Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
- Identify opportunities to automate manual processes and optimize operational efficiency
Preferred Experience
- Bachelor’s degree in a quantitatively or intellectually rigorous discipline
- 1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations
- High level of comfort with SQL and/or running complex data analysis
Who You Are
- You have a framework for problem solving and live by first principles
- You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
- You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
Key skills/competency
- Business Operations
- Data Analysis
- Machine Learning
- A/B Testing
- SQL
- Growth Strategies
- Product Development
- Management Consulting
- Problem Solving
- Operational Efficiency
How to Get Hired at Jerry
- Tailor your resume: Highlight quantitative skills, consulting experience, and data analysis proficiency relevant to business operations at Jerry.
- Showcase problem-solving: Demonstrate your ability to use first principles and frameworks in your application and interviews.
- Quantify achievements: Use data and metrics to illustrate your impact in previous roles, especially in growth and efficiency.
- Prepare for technical questions: Be ready to discuss your SQL skills and experience with complex data analysis and A/B testing.
- Understand the business: Research Jerry's super app model for car ownership and their market disruption strategy.
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