People Operations Manager
@ Jellyfish

Mumbai, Maharashtra, India
$55,000
On Site
Full-time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXX XXXXXXX***** @jellyfish.com
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Job Details

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We are a global digital marketing agency—a fusion of tech enthusiasts, creative minds, and media and data experts—empowering our clients along their digital journey. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the People Director, you will create impact within our People Operations Team. You will be a key operational support function ensuring smooth processing and management of HR and payroll activities for the UK region. Your role in People Operations Manager will align operational activities with broader agency objectives and drive efficiency across employee lifecycle processes.

  • Data Management: Maintain and manage accurate employee data in HR and payroll systems.
  • Payroll Inputs & System Management: Process and validate payroll inputs collaborating with payroll providers and finance.
  • Operations Queries & Ticketing: Serve as the primary contact for HR, payroll, and benefits inquiries.
  • Benefit Administration: Manage employee benefits including enrollments and terminations.
  • Onboarding & Offboarding: Facilitate new hire onboarding and manage exit procedures.
  • Freelance & Contractor Administration: Oversee agreements and terminations for contract workers.
  • Midcycle Changes: Process promotions, salary adjustments, and job title updates.
  • Data Reporting & Compliance: Support audits, reporting and ensure legal compliance.
  • Regional & Country-Specific Requests: Address ad hoc HR requests in line with local regulations.

Qualifications

A minimum of 3 years in People Operations within a UK organisation or HR shared services role. Experience with UK Payroll Inputs & System Management and Benefit Administration is required. Familiarity with ADP WorkforceNow and Sage is preferred. Candidate must excel in data reporting, audits, and possess strong organizational skills with proficiency in Excel. Collaboration across People, Payroll, Finance, and Legal functions is essential.

Additional Information

Join Jellyfish for career growth and benefits including a discretionary annual bonus, paid self-development time, Provident Fund contributions, and comprehensive medical & life insurance. Beware of fake recruiters; verify authenticity by contacting Jellyfish directly at the provided email.

Key skills/competency

  • People Operations
  • HR
  • Payroll
  • Data Management
  • Benefit Administration
  • Onboarding
  • Compliance
  • Reporting
  • ADP WorkforceNow
  • Sage

How to Get Hired at Jellyfish

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills and experiences to HR operations.
  • Highlight compliance experience: Emphasize payroll and data management proficiency.
  • Research Jellyfish: Understand their global digital approach and values.
  • Prepare for behavioral interviews: Showcase cross-functional collaboration examples.

📝 Interview Preparation Advice

Technical Preparation

Review ADP WorkforceNow functionalities.
Practice Excel pivot tables and v-lookup.
Familiarize with Sage reporting tools.
Understand HRIS integration basics.

Behavioral Questions

Describe a time managing multiple HR tasks.
Explain conflict resolution within cross-functional teams.
Share experience adapting under pressure.
Discuss effective stakeholder communication.

Frequently Asked Questions