Global SDR Manager
Jeeves · United States
- Hybrid
- Full-time
- $150,000 / year
- United States
Job highlights
- Lead global SDR team across multiple regions.
- Define and optimize outbound sales strategy.
- Drive pipeline generation and conversion metrics.
- Coach and develop high-performing SDRs.
- Collaborate cross-functionally for alignment.
About the role
Global SDR Manager
Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.
Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).
The Global SDR Manager will build and lead a high-performing, multi-region Sales Development organization. This leader will be responsible for defining Jeeves’ global outbound strategy, coaching SDRs across multiple countries, optimizing our pipeline generation engine, and partnering cross-functionally to ensure alignment between SDR, Marketing, and Sales.
This is a high-impact role that requires operational excellence, strong sales enablement skills, and the ability to lead distributed teams in a fast-moving environment.
Location:
This role is a full-time remote position.
What You’ll Do:
- Own the Global SDR Playbook & Strategy: Diagnose, optimize, and scale the global SDR motion—ensuring regional consistency while enabling local strengths. Define outbound strategy, activity frameworks, and pipeline targets across Mexico, Colombia, Brazil, North America, and EMEA. Build the global playbook for SDR excellence, including messaging frameworks, qualification criteria, objection handling, and productivity benchmarks
- Lead, Coach & Develop a High-Performing SDR Team: Manage and mentor SDRs across multiple regions, providing structured 1:1s, real-time call coaching, and performance feedback. Build a culture of accountability, creativity, and continuous improvement. Lead ongoing training on cold outreach, lead qualification, multi-channel prospecting, and effective use of tools
- Drive Pipeline Generation & Conversion: Own global SDR pipeline output and conversion metrics across inbound, outbound, and partner-sourced motions. Oversee lead routing, prioritization, and regional coverage models to ensure consistent flow of qualified opportunities. Identify patterns in high-performing outreach and scale winning tactics across all geographies
- Collaborate Cross-Functionally: Partner closely with Sales leadership to align on ICPs, segmentation, vertical strategy, and opportunity handoff mechanics. Work with Marketing to shape campaigns, tailor messaging, and refine targeting for global outbound programs. Collaborate with RevOps on dashboards, reporting, comp plans, and funnel optimization
- Lead From the Front: Personally prospect into strategic accounts to refine scripts, test new tactics, and model excellence. Uphold high standards for messaging quality, persistence, and customer-centric outreach
Minimum Qualifications:
- 5+ years of experience in B2B SaaS, fintech, or technology sales, with 3+ years managing SDR/BDR teams (ideally 8–12+ reps)
- Proven success building or scaling outbound SDR programs that consistently hit or exceed pipeline targets
- Experience managing distributed or multi-region SDR teams across LATAM, NAM, and/or EMEA
- Demonstrated ability to coach teams through cold outreach, messaging strategy, objection handling, and qualification
- Strong proficiency in CRM and sales automation tools (HubSpot/Salesforce, Apollo, Outreach, Sales Navigator, Gong)
- Highly analytical, able to pull insights from dashboards, KPIs, and funnel metrics to drive performance
- Exceptional communication skills—clear, concise, and able to give actionable, motivating feedback
- Comfortable working in a high-growth, ambiguous environment where experimentation and speed are essential
- Trilingual English, Spanish, and Portuguese candidates will be prioritized
Preferred Qualifications:
- Prior experience in fintech, payments, credit, or financial infrastructure
- Background building outbound programs for multi-vertical or multi-geography sales teams
- Familiarity with AI-driven outbound tools and modern SDR productivity platforms
- Strong understanding of ICPs, segmentation strategies, and enterprise buying behavior
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Key skills/competency
- Global SDR Manager
- B2B SaaS Sales
- Fintech Sales
- Sales Development Management
- Outbound Strategy
- Pipeline Generation
- Team Leadership
- CRM Tools
- Sales Automation
- Cross-functional Collaboration
Skills & topics
- Global SDR Manager
- SDR Management
- B2B SaaS
- Fintech
- Sales Development
- Outbound Sales
- Pipeline Generation
- Team Leadership
- Remote
- LATAM
- NAM
- EMEA
- HubSpot
- Salesforce
- Apollo
- Outreach
- Sales Navigator
- Gong
How to get hired
- Tailor your resume: Highlight B2B SaaS, fintech sales experience, and SDR management success. Quantify achievements in pipeline generation and team growth.
- Showcase leadership skills: Emphasize experience managing distributed or multi-region teams and your ability to coach.
- Demonstrate technical proficiency: List your expertise with CRM and sales automation tools like HubSpot, Salesforce, Apollo, Outreach, and Gong.
- Highlight analytical abilities: Mention your skill in using data and KPIs to drive performance and optimize funnels.
- Express global readiness: If applicable, emphasize trilingual abilities in English, Spanish, and Portuguese.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the Global SDR Manager role at Jeeves?
- The Global SDR Manager at Jeeves is responsible for building and leading a high-performing, multi-region Sales Development organization. This includes defining the global outbound strategy, coaching SDRs across various countries, optimizing pipeline generation, and ensuring cross-functional alignment with Marketing and Sales.
- What are the key responsibilities for a Global SDR Manager at Jeeves?
- Key responsibilities include owning the global SDR playbook and strategy, leading and coaching the SDR team, driving pipeline generation and conversion, collaborating with Sales, Marketing, and RevOps, and personally prospecting to model excellence.
- What qualifications are essential for the Global SDR Manager position at Jeeves?
- Essential qualifications include 5+ years in B2B SaaS/fintech sales, 3+ years managing SDR teams, proven success in building outbound programs, experience with distributed teams, CRM/sales automation tool proficiency, strong analytical skills, and excellent communication. Trilingual English, Spanish, and Portuguese is a plus.
- How does Jeeves leverage AI in its hiring process for the Global SDR Manager role?
- Jeeves may use AI tools to assist in reviewing applications, analyzing resumes, and assessing responses. However, these tools are supplementary and human judgment remains central to the final hiring decisions.
- What is the work arrangement for the Global SDR Manager at Jeeves?
- The Global SDR Manager position is a full-time remote role, allowing for flexibility in work location.
- What kind of company is Jeeves and what does it offer?
- Jeeves is a financial operating system for global businesses, offering corporate cards, cross-border payments, and spend management software. They have raised over $380 million and are backed by top investors, aiming to empower businesses with efficient financial solutions.
- How can I demonstrate my experience managing global teams for the Global SDR Manager role at Jeeves?
- To demonstrate your experience, highlight specific achievements in managing SDRs across different regions (LATAM, NAM, EMEA). Quantify results related to pipeline generation, team growth, and process optimization in your resume and cover letter.
- What are the preferred qualifications for the Global SDR Manager role at Jeeves?